Free WiFi 
Full-service spa 
Number of outdoor pools - 2
Number of poolside bars - 1-
Number of bars/lounges - 2
Rooftop terrace 
Number of restaurants - 2
Smoke-free property 
24-hour front desk -
Snack bar/deli
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Hotel Mousai Cancun Adults Only - All Inclusive
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Carretera Punta Sam km. 5.2 Mza 9 Lote 3, Punta Sam 77400 (Mexico)
9.8
Wonderful
drive
miles
Free WiFi
Full-service spa
Number of outdoor pools - 2
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Description
Pamper yourself with a visit to the spa which offers massages and facials. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools and a fitness center. This hotel also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Number of restaurants - 2
-
24-hour front desk
-
Smoke-free property
-
Rooftop terrace
-
Free WiFi
-
Number of bars/lounges - 2
-
Number of poolside bars - 1
-
Number of outdoor pools - 2
-
Full-service spa
Fitness facilities
Wheelchair-accessible on-site restaurant
Off-street parking
-
Snack bar/deli
Elevator
-
Spa treatment room(s)
-
Outdoor furniture
Parking & Transportation
- Airport transportation - drop-off (surcharge)
Conveniences
- Gift shops or newsstand
Guest Services
- Dry cleaning/laundry service
- Concierge services
- Porter/bellhop
Outdoor
- Beach umbrellas
- Beach towels
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and outdoor lighting
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Rooms
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment while complimentary wireless internet access keeps you connected.
Location
When you stay at Hotel Mousai Cancun Adults Only - All Inclusive in Punta Sam you ll be on the beach within a 10-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive hotel is 11.9 mi (19.2 km) from Gaviota Azul Beach and 12.9 mi (20.7 km) from La Isla Shopping Mall.
