Full-service spa 
Number of outdoor pools - 1
Number of coffee shops/cafes - 1
24-hour front desk -
Express check-out
Number of restaurants - 1-
Number of swim-up bars - 1
-
Number of poolside bars - 1
Free WiFi -
Number of bars/lounges - 2
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Nairobi Serena Hotel
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Kenyatta Avenue / Processional Way, Nairobi (Kenya)
9.2
Wonderful
drive
miles
Full-service spa
Number of outdoor pools - 1
Number of coffee shops/cafes - 1
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. If you re looking for recreational opportunities you ll find an outdoor pool a sauna and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Laundry facilities
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Full-service spa
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Express check-out
Free self parking
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Number of swim-up bars - 1
-
Number of outdoor pools - 1
-
24-hour front desk
-
Number of poolside bars - 1
-
Number of bars/lounges - 2
-
Free WiFi
-
Number of coffee shops/cafes - 1
-
Number of restaurants - 1
Dry cleaning/laundry service
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Golf caddy
Sauna
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Free newspapers in lobby
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Shopping on site
- Spa treatment room(s)
- Spa Services on-site
- Steam room
- Fitness facilities
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Number of meeting rooms - 8
- Conference space size (meters) - 450
- Conference space size (feet) - 4844
Outdoor
- Designated smoking areas
- Garden
- Children s pool
Accessibility
- Wheelchair accessible (may have limitations)
- Elevator
More
- Banquet hall
Check-in Time/Check-out Time
12:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher a smoke detector and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Property Registration Number 7997
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
- Airport shuttle fee: USD 40 per person (one-way)
- Airport shuttle fee per child: USD 40 (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- One child 5 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- Contactless check-in is available.
Business Amenities
Featured amenities include a business center express check-in and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 199 individually furnished guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers designer toiletries and hair dryers. Conveniences include phones as well as laptop-compatible safes and desks.
Location
With a stay at Nairobi Serena Hotel you ll be centrally located in Nairobi a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 1.6 mi (2.5 km) from Nairobi Hospital and 2.5 mi (3.9 km) from The Aga Khan University Hospital.
