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ReceptionRoomRoomRoom83+ View all

El Sueño Hotel & Spa

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9 Oriente No. 12 Centro Histórico, Puebla 72500 (Mexico)

9
Wonderful
See all 363 reviews
    drive
    miles
    Number of indoor pools -
    Number of indoor pools - 1
    Multilingual staff
    Multilingual staff
    Rooftop terrace
    Rooftop terrace
    Book Now
    Description

    Relax at the full-service spa where you can enjoy massages body treatments and facials. This hotel also features complimentary wireless internet access tour/ticket assistance and a banquet hall.

    Popular amenities
    See all

    • Number of indoor pools - Number of indoor pools - 1

    • Multilingual staff Multilingual staff

    • Rooftop terrace Rooftop terrace

    • Smoke-free property Smoke-free property

    • Full-service spa Full-service spa

    • 24-hour front desk 24-hour front desk

    • Laundry facilities Laundry facilities

    • Free valet parking Free valet parking

    • Free wired internet Free wired internet

    • Free WiFi Free WiFi

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Number of restaurants - Number of restaurants - 2

    • Free valet parking Free valet parking

    • Free wired internet Free wired internet

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free self parking Free self parking

    • Number of indoor pools - Number of indoor pools - 1

    • Laundry facilities Laundry facilities

    • 24-hour front desk 24-hour front desk

    • Full-service spa Full-service spa

    • Smoke-free property Smoke-free property

    • Rooftop terrace Rooftop terrace

    • Multilingual staff Multilingual staff

    • Snack bar/deli Snack bar/deli

    • Library Library

    • Spa Services on-site Spa Services on-site

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Pets allowed Pets allowed

    Parking & Transportation

    • Airport transportation - drop-off (surcharge)

    Food & Drink

    • Breakfast available (surcharge)

    Things to do

    • Spa treatment room(s)

    Conveniences

    • Terrace
    • Safe-deposit box at front desk

    Guest Services

    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Tours/ticket assistance
    • Luggage storage

    Business Services

    • Number of meeting rooms - 1

    Accessibility

    • Wheelchair accessible - no

    More

    • Banquet hall
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/11:00 AM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards; cash is not accepted

    • Noise-free guestrooms cannot be guaranteed

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MXN 1000 per stay

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for cooked-to-order breakfast: approximately MXN 350 per person
    • Airport shuttle fee: MXN 480 per vehicle
    • Pet fee: MXN 350 per pet per night
    • Early check-in fee: MXN 700 (subject to availability)
    • Late check-out fee: MXN 700 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • Children 18 years old and younger are not permitted at this adults-only property.
    • Only registered guests are allowed in the guestrooms.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly using the contact information on the booking confirmation.
    Business Amenities
    Featured amenities include complimentary wired internet access complimentary newspapers in the lobby and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
    Rooms
    Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks and housekeeping is provided daily.
    Location
    A stay at El Sueño Hotel & Spa places you in the heart of Puebla within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. This spa hotel is 11.1 mi (17.9 km) from Africam Safari and 3 mi (4.7 km) from Centro Expositor.

    User Reviews

    9 363 reviews
    Verified reviews
    Wonderful
    Value per price
    8.4
    Close to attractions
    9.8
    Cleanliness
    9.2
    Service
    9.2
    Property conditions
    9
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