Smoke-free property
Water dispenser
24-hour front desk
Full-service spa
Number of restaurants - 1
Number of outdoor pools - 1
Number of bars/lounges - 1
Bicycle rents on site
Free WiFi
Spa treatment room(s)
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Enigmatic Hotel Experience
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Description
Pamper yourself with a visit to the spa which offers massages. If you re looking for recreational opportunities you ll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access concierge services and barbecue grills.
Popular amenities See all
Property amenities
Popular amenities
Bicycle rents on site
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 1
Smoke-free property
Number of restaurants - 1
Full-service spa
24-hour front desk
Water dispenser
Barbecue grill(s)
Computer station
Spa treatment room(s)
Breakfast available (surcharge)
Outdoor furniture
Spa Services on-site
Tours/ticket assistance
Things to do
- Designer stores on site
Conveniences
- Shared microwave
- Shared refrigerator
Guest Services
- Luggage storage
- Concierge services
Business Services
- Coworking spaces
Outdoor
- Garden
Accessibility
- Upper floors accessible by stairs only
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 1000 per stay
- Service fee: USD 2 per person per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for local cuisine breakfast: approximately USD 12.5 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
Business Amenities
Featured amenities include a computer station a 24-hour front desk and luggage storage.
Rooms
Make yourself at home in one of the 13 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water and housekeeping is provided daily.
Location
With a stay at Enigmatic Hotel Experience you ll be centrally located in Cancun within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 4.8 mi (7.7 km) from Langosta Beach.