Multilingual staff
Full-service spa
Free self parking
Free WiFi
Express check-out
24-hour front desk
Number of beach bars - 20
Number of outdoor pools - 1
Bicycle rents on site
Laundry facilities
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Oasis 12
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool a fitness center and bicycles to rent. Additional features at this villa include complimentary wireless internet access concierge services and a picnic area.
Popular amenities See all
Property amenities
Popular amenities
Number of outdoor pools - 1
Laundry facilities
Express check-out
Multilingual staff
Full-service spa
24-hour front desk
Bicycle rents on site
Number of beach bars - 20
Free WiFi
Free self parking
Designated smoking areas
Fitness facilities
Airport transportation (surcharge)
Secured bicycle storage
Breakfast available (surcharge)
Bicycle cleaning area
Parking & Transportation
- Covered parking
- Secured parking
Food & Drink
- Couples/private dining
Things to do
- Spa Services on-site
- Games
Conveniences
- Bicycle parking available
- Terrace
Guest Services
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
Outdoor
- Pool umbrellas
- Barbecue grill(s)
- Beach umbrellas
- Picnic area
- Free pool cabanas
- Garden
- Beach club nearby (surcharge)
- Beach toys
- Beach towels
- Beach cabanas (surcharge)
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Well-lit path to entrance
- Upper floors accessible by stairs only
- Wheelchair accessible path of travel
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay PayPal and Cash App
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property s WhatsApp mobile app before check-in.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 100 per accommodation per stay
- Resort fee: USD 30 per accommodation per stay
- In-room bottled water
- In-room coffee
- Laundry facilities
- Pool access
We have included all charges provided to us by the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children
- Airport shuttle fee: USD 170 per vehicle (roundtrip maximum occupancy 6)
- Airport shuttle fee per child: USD 170 (roundtrip) (up to 18 years old)
- Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
- Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the villa prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include express check-in express check-out and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Treat yourself to a stay in one of the 2 individually decorated guestrooms featuring private pools and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers ovens and stovetops. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment.
Location
With a stay at Oasis 12 in Playa del Carmen (Downtown Playa del Carmen) you ll be a 3-minute walk from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This beach villa is 0.6 mi (1 km) from Mamitas Beach and 0.7 mi (1.2 km) from Playacar Beach.