Free WiFi 
Smoke-free property 
Number of restaurants - 1
24-hour front desk 
Elevator -
Outdoor furniture
-
Couples/private dining
-
Breakfast available (surcharge)
-
Luggage storage
-
Proposal/romance packages available
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Hotel Helene
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10a29 Cra. 40, Medellín 050021 (Colombia)
8.4
Wonderful
drive
miles
Free WiFi
Smoke-free property
Number of restaurants - 1
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Description
Make use of convenient amenities which include complimentary wireless internet access and a living plant wall.
Popular amenities See all
Property amenities
Popular amenities
-
Free WiFi
-
24-hour front desk
-
Number of restaurants - 1
-
Smoke-free property
-
Outdoor furniture
-
Couples/private dining
-
Breakfast available (surcharge)
-
Elevator
-
Luggage storage
-
Proposal/romance packages available
-
Eco-friendly cleaning products used
-
Well-lit path to entrance
-
Stair-free path to entrance
-
Wheelchair accessible - no
-
Living plant wall
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and outdoor lighting
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Fees Optional
- Fee for full breakfast: approximately COP 25000 to 50000 per person
- Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- No pets and no service animals are allowed at this property.
- Guests can access their rooms with a mobile device.
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and an elevator.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.
Location
With a stay at Hotel Helene in Medellín (El Poblado) you ll be steps from Lleras Park and 5 minutes by foot from Poblado Park. This hotel is 1.9 mi (3 km) from Santafé Mall and 1.1 mi (1.8 km) from Oviedo Shopping Center.
