Coffee/tea in common areas 
Number of swim-up bars - 1
Free water park access 
Multilingual staff 
Free WiFi -
Number of bars/lounges - 9
-
Number of poolside bars - 2
Number of spa tubs - 5
Free breakfast 
Number of outdoor pools - 3
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Sandos Caracol Eco Resort - All Inclusive
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Carretera Cancún Chetumal Km. 295, Playa del Carmen 77710 (Mexico)
6.6
Very good
drive
miles
Coffee/tea in common areas
Number of swim-up bars - 1
Free water park access
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 3 outdoor swimming pools 5 hot tubs and a complimentary water park. Additional features at this property include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
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Number of spa tubs - 5
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Multilingual staff
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Free breakfast
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24-hour front desk
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Coffee/tea in common areas
-
Number of swim-up bars - 1
-
Number of outdoor pools - 3
Meeting rooms
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Full-service spa
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Number of poolside bars - 2
-
Number of bars/lounges - 9
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Free WiFi
Health club
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Free water park access
Free bicycles on site
Laundry facilities
Parking & Transportation
- Free self parking
- Airport transportation (surcharge)
Food & Drink
- Number of restaurants - 9
- Snack bar/deli
Things to do
- Shopping on site
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Turkish bath/Hammam
Family Friendly
- Billiards or pool table
- Children s club
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
Outdoor
- Tennis on site
- Pool umbrellas
- Designated smoking areas
- Outdoor tennis courts - 2
- Beach umbrellas
- Waterslide
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Upper floors accessible by stairs only
- Wheelchair accessible - no
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a carbon monoxide detector a smoke detector and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. The water slides for adults at the onsite waterpark are temporarily closed. This property s water park is closed every Tuesday. The water park is open Wednesday - Monday from 10 AM-5 PM for adults and from 9 AM-6 PM for children.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- A fee for a mandatory New Year s Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
Located in Playa del Carmen (Corasol) Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.
