Laundry facilities 
Coffee/tea in common areas 
24-hour front desk -
Water dispenser
Full-service spa -
Multilingual staff
Free WiFi 
Number of bars/lounges - 4
Number of outdoor pools - 2-
Number of coffee shops/cafes - 1
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Ocean Maya Royale - Adults Only - All Inclusive
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Carretera Federal Chetumal km. 299, Playa del Carmen 77710 (Mexico)
8.6
Wonderful
drive
miles
Laundry facilities
Coffee/tea in common areas
24-hour front desk
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools an outdoor tennis court and a sauna. Additional amenities at this property include complimentary wireless internet access concierge services and an arcade/game room.
Popular amenities See all
Property amenities
Popular amenities
-
Number of bars/lounges - 4
-
Coffee/tea in common areas
-
Number of coffee shops/cafes - 1
-
Laundry facilities
-
Water dispenser
-
Multilingual staff
-
24-hour front desk
-
Number of outdoor pools - 2
Number of restaurants - 5
-
Free WiFi
Tennis on site
Free self parking
Smoke-free property
-
Full-service spa
Elevator
-
Shopping on site
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Arcade/game room
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Mosquito nets
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Conference space
- ATM/banking
- Number of meeting rooms - 1
- Conference space size (meters) - 187
Outdoor
- Pool umbrellas
- Outdoor tennis courts - 1
- Japanese garden
- Garden
Accessibility
- Wheelchair accessible - no
More
- Banquet hall
- Ballroom
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
- A fee for a mandatory New Year s Eve gala dinner is included in the total price displayed for stays on December 31.
- Children 18 years old and younger are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Event facilities at this property consist of conference space and a meeting room. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LCD televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
With a stay at Ocean Maya Royale - Adults Only - All Inclusive in Playa del Carmen (Riviera Maya) you ll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. This all-inclusive property is 5.3 mi (8.5 km) from Maroma Beach and 6.8 mi (10.9 km) from Quinta Avenida.
