Free beach club on site 
Multilingual staff 
Internet access 
Number of coffee shops/cafes - 1-
Number of swim-up bars - 1
-
Free WiFi
-
Number of bars/lounges - 4
-
Number of poolside bars - 1
Number of spa tubs - 1
Number of outdoor pools - 1
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Hyatt Zilara Riviera Maya Adults Only All Inclusive
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Carretera Federal 387 Chetmal Cancun, Playa del Carmen 77710 (Mexico)
8.8
Wonderful
drive
miles
Free beach club on site
Multilingual staff
Internet access
Book Now
Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool a hot tub and a fitness center. Additional features at this Colonial property include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Number of poolside bars - 1
-
Free beach club on site
-
Multilingual staff
-
Number of coffee shops/cafes - 1
Free use of nearby fitness center
-
Internet access
-
Number of swim-up bars - 1
-
Number of outdoor pools - 1
-
Number of spa tubs - 1
-
Number of bars/lounges - 4
Meeting rooms
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Free WiFi
-
Water dispenser
Free bicycles on site
Laundry facilities
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24-hour front desk
Parking & Transportation
- Free self parking
- Free valet parking
- Secured parking
- Uncovered parking
- Uncovered parking
- Secured parking
- Limited onsite parking
Food & Drink
- Number of restaurants - 4
Things to do
- Full-service spa
- Outdoor furniture
- Fitness facilities
- Table tennis
- Shopping on site
- Spa treatment room(s)
- Outdoor entertainment area
- Concerts/live shows
- Evening entertainment
- Games
- Karaoke
Family Friendly
- Billiards or pool table
Conveniences
- Bicycle parking available
- Terrace
- Grocery/convenience store
- Hair salon
- Gift shops or newsstand
- Designated smoking areas (fines apply)
Guest Services
- Express check-in
- Free newspapers in lobby
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Conference space
- ATM/banking
- Number of meeting rooms - 2
- Conference space size (meters) - 627
- Conference space size (feet) - 6747
Outdoor
- Pool umbrellas
- Designated smoking areas
- Garden
- Beach towels
- Beach cabanas (surcharge)
- Pool cabanas (surcharge)
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
More
- Banquet hall
- Ballroom
- Reception hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
It is Hyatt s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Guests will receive an email 7 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 7:00 PM.
- Guests under 18 years old are not permitted at this adults-only property.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include express check-in complimentary newspapers in the lobby and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 6747 square feet (627 square meters) of space consisting of conference space and 2 meeting rooms. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 291 air-conditioned rooms featuring free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
With a stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive in Playa del Carmen you ll be 5.5 mi (8.9 km) from Maroma Beach and 7.1 mi (11.4 km) from Quinta Alegría Shopping Mall. This all-inclusive property is 11.7 mi (18.8 km) from Xplor Theme Park and 12.2 mi (19.6 km) from Xcaret Eco Theme Park.
