24-hour front desk 
Number of coffee shops/cafes - 1-
Conference center
Number of restaurants - 1
Free WiFi -
Number of bars/lounges - 1
Number of spa tubs - 1-
Multilingual staff
-
Full-service spa
Number of outdoor pools - 1
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Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
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Jl. Mayjen Sungkono Kav. 87, Surabaya 60225 (Indonesia)
8.8
Wonderful
drive
miles
24-hour front desk
Number of coffee shops/cafes - 1
Conference center
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Description
Relax at the full-service spa where you can enjoy massages. If you re looking for recreational opportunities you ll find an outdoor pool a hot tub and a sauna. Additional amenities at this hotel include complimentary wireless internet access concierge services and shopping on site.
Popular amenities See all
Property amenities
Popular amenities
-
Multilingual staff
Free self parking
Laundry facilities
-
Free WiFi
-
Number of bars/lounges - 1
-
Number of spa tubs - 1
-
Conference center
-
24-hour front desk
-
Number of outdoor pools - 1
-
Number of coffee shops/cafes - 1
-
Number of restaurants - 1
-
Full-service spa
-
Snack bar/deli
-
Business center
Sauna
Fitness facilities
Parking & Transportation
- Airport transportation (surcharge)
- Valet parking (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Shopping on site
- Spa treatment room(s)
Conveniences
- Grocery/convenience store
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
Outdoor
- Designated smoking areas
- Children s pool
Accessibility
- Elevator
More
- Banquet hall
- Reception hall
- Wedding services
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Noise-free guestrooms cannot be guaranteed
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately IDR 302500 to 302500 for adults and IDR 151250 to 151250 for children
- Airport shuttle fee: IDR 440220 per vehicle (one-way)
- Valet parking fee: IDR 60000 per day
- Rollaway bed fee: IDR 500000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 5:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a business center express check-in and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 212 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones as well as laptop-compatible safes and desks.
Location
Located in Surabaya Hotel Ciputra World Surabaya managed by Swiss-Belhotel International is connected to a shopping center a 1-minute drive from Ciputra World Mall and 14 minutes from Ciputra Golf Club. This luxury hotel is 4.5 mi (7.2 km) from Tunjungan Plaza and 2.1 mi (3.4 km) from Surabaya Town Square.
