Conference center -
Multilingual staff
Coffee/tea in common areas 
Free shopping center shuttle 
Laundry facilities 
Number of coffee shops/cafes - 1
Number of outdoor pools - 1
Free WiFi -
Number of bars/lounges - 1
Number of spa tubs - 1
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JW Marriott Surabaya
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Jalan Embong Malang 85-89, Surabaya 60261 (Indonesia)
9
Wonderful
drive
miles
Conference center
Multilingual staff
Coffee/tea in common areas
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Description
Don t miss out on the many recreational opportunities including a health club an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands. If you d like to spend the day shopping you can hop on the complimentary shuttle.
Popular amenities See all
Property amenities
Popular amenities
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Free WiFi
Health club
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Free shopping center shuttle
Number of restaurants - 4
-
Coffee/tea in common areas
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Express check-out
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Number of outdoor pools - 1
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Number of spa tubs - 1
-
Number of bars/lounges - 1
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24-hour fitness facilities
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Children s club (free)
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Multilingual staff
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24-hour front desk
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Laundry facilities
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Conference center
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Number of coffee shops/cafes - 1
Parking & Transportation
- Free self parking
- Airport transportation - pickup (surcharge)
- Train station pickup (surcharge)
- Valet parking (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
- Snack bar/deli
Things to do
- Vegetable garden
- Fitness facilities
- Art gallery on site
- Sauna
- Steam room
- Evening entertainment
- Shopping mall on site
Family Friendly
- Children s toys
Conveniences
- Smoke-free property
- Terrace
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Free newspapers in lobby
- Free reception
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- 24-hour business center
- Business center
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 14
- Conference space size (meters) - 12308
- Conference space size (feet) - 132482
Outdoor
- Pool umbrellas
- Barbecue grill(s)
- Picnic area
- Garden
- Children s pool
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Visual alarms in hallways
- Assistive listening devices in meeting rooms
- Wheelchair-accessible registration desk
- Wheelchair accessible path of travel
More
- Banquet hall
- Ballroom
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Executive Lounge]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. Children age 5 and younger are not permitted to access the Executive Lounge.
Fees Optional
- Fee for full breakfast: approximately IDR 328000 for adults and IDR 164000 for children
- Airport shuttle fee: IDR 600000 per person
- Valet parking fee: IDR 100000 per stay
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: IDR 605000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- One child 18 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a 24-hour business center express check-in and express check-out. Planning an event in Surabaya? This hotel has 132482 square feet (12308 square meters) of space consisting of a conference center and 14 meeting rooms. For a surcharge guests may use a shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service.
Rooms
Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.
Location
In the heart of Surabaya JW Marriott Surabaya is within a 5-minute drive of Grand City Surabaya and Surabaya Plaza Shopping Mall. This family-friendly hotel is 1.6 mi (2.6 km) from Tunjungan Plaza.
