Children s club (free) -
Multilingual staff
Meeting rooms 
Number of outdoor pools - 4
Number of swim-up bars - 1-
Number of beach bars - 2
Free WiFi -
Water dispenser
-
Number of bars/lounges - 5
-
Number of poolside bars - 2
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Iberostar Waves Tucán - All Inclusive
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Avda. Xaman-Ha Lote Hotelero No 2, Playa del Carmen 77710 (Mexico)
8.4
Wonderful
drive
miles
Children s club (free)
Multilingual staff
Meeting rooms
Book Now
Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 4 outdoor swimming pools outdoor tennis courts and a sauna. Additional amenities at this property include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Number of restaurants - 8
Full-service spa
-
24-hour front desk
-
Meeting rooms
-
Number of swim-up bars - 1
-
Number of outdoor pools - 4
-
Number of beach bars - 2
-
Number of poolside bars - 2
-
Number of bars/lounges - 5
Smoke-free property
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Free WiFi
Free self parking
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Water dispenser
-
Multilingual staff
Tennis on site
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Children s club (free)
Parking & Transportation
- Uncovered parking
Food & Drink
- Snack bar/deli
Things to do
- Shopping on site
- Nature reserve
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Turkish bath/Hammam
Family Friendly
- Billiards or pool table
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
Conveniences
- Bicycle parking available
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
Business Services
- Conference space
- ATM/banking
Outdoor
- Pool umbrellas
- Outdoor tennis courts - 2
- Beach umbrellas
- Picnic area
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
More
- Banquet hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 7:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 2 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Event facilities at this property consist of conference space and meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 350 air-conditioned rooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
Located in Playa del Carmen (Playacar) Iberostar Waves Tucán - All Inclusive is within a 10-minute drive of Playa del Carmen Maritime Terminal and Quinta Avenida. This all-inclusive property is 2.1 mi (3.4 km) from Playa del Carmen Main Beach and 2.7 mi (4.4 km) from Mamitas Beach.
