Laundry facilities 
Multilingual staff 
Free bicycles on site 
Rooftop terrace -
24-hour front desk
Free WiFi 
Number of bars/lounges - 1-
Conference center
Full-service spa 
Number of outdoor pools - 1
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Charleston Santa Teresa Cartagena
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Carrera 3 # 31-23, Cartagena 130001 (Colombia)
9.2
Wonderful
drive
miles
Laundry facilities
Multilingual staff
Free bicycles on site
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. If you re looking for recreational opportunities you ll find an outdoor pool and a fitness center. Additional amenities at this Colonial hotel include complimentary wireless internet access concierge services and shopping on site.
Popular amenities See all
Property amenities
Popular amenities
-
24-hour front desk
-
Multilingual staff
-
Free bicycles on site
-
Conference center
-
Rooftop terrace
-
Full-service spa
-
Number of outdoor pools - 1
-
24-hour business center
Number of restaurants - 3
-
Number of bars/lounges - 1
-
Free WiFi
-
Laundry facilities
Wheelchair-accessible meeting spaces/business center
Elevator
-
Outdoor furniture
-
Breakfast available (surcharge)
Parking & Transportation
- Airport transportation - pickup (surcharge)
Food & Drink
- Couples/private dining
Things to do
- Shopping on site
- Fitness facilities
- Spa treatment room(s)
- Turkish bath/Hammam
- Designer stores on site
Conveniences
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Bicycle tour information
- Free newspapers in lobby
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- Number of meeting rooms - 3
- Conference space size (meters) - 244
- Conference space size (feet) - 2626
Outdoor
- Pool umbrellas
- Designated smoking areas
- Hiking/Biking nearby
- Pool sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible spa
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
More
- Banquet hall
- Ballroom
- Reception hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher a smoke detector a security system a first aid kit and window guards
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately USD 27 for adults and USD 27 for children
- Airport shuttle fee: USD 19 per vehicle (maximum occupancy 2)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 100.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
- Pool access available from 7:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a 24-hour business center complimentary newspapers in the lobby and a 24-hour front desk. Planning an event in Cartagena? This hotel has 2626 square feet (244 square meters) of space consisting of a conference center and 3 meeting rooms. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Rooms
Make yourself at home in one of the 87 individually decorated guestrooms featuring iPads and minibars. Your bed comes with down comforters and Frette Italian sheets. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Location
Located in Cartagena (Cartagena Walled City) Charleston Santa Teresa Cartagena is within a 10-minute walk of Clock Tower and Walls of Cartagena. This luxury hotel is 0.5 mi (0.8 km) from Cartagena de Indias Convention Center and 0.9 mi (1.4 km) from Bocagrande Beach.
