Free water park access
Conference center
Rooftop terrace
Number of bars/lounges - 16
Number of poolside bars - 2
Number of spa tubs - 1
Number of beach bars - 1
Number of outdoor pools - 10
Number of swim-up bars - 2
Multilingual staff
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Finest Playa Mujeres by The Excellence Collection - All Inclusive
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. After dipping into one of the 10 outdoor swimming pools you can spend some time at the private beach. Additional features at this property include concierge services babysitting (surcharge) and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Number of outdoor pools - 10
Number of coffee shops/cafes - 1
Conference center
Multilingual staff
Coffee/tea in common areas
Rooftop terrace
24-hour front desk
Number of swim-up bars - 2
Free water park access
Number of beach bars - 1
Number of spa tubs - 1
Number of poolside bars - 2
Number of bars/lounges - 16
Children s club (free)
On private beach
Tennis on site
Parking & Transportation
- Free self parking
- Free valet parking
- Airport transportation (surcharge)
Food & Drink
- Number of restaurants - 12
- Couples/private dining
- Snack bar/deli
Things to do
- Full-service spa
- Vegetable garden
- Fitness facilities
- Tasting room
- Shopping on site
- Spa treatment room(s)
- Spa Services on-site
- Steam room
- Turkish bath/Hammam
Family Friendly
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
Conveniences
- Hair salon
- Gift shops or newsstand
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 1
- Conference space size (meters) - 1579
Outdoor
- Outdoor tennis courts - 1
- Pool umbrellas
- Designated smoking areas
- Beach umbrellas
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
More
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses wind energy plus a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full including taxes and service fee.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.
Fees Optional
- Airport shuttle fee: MXN 3904.21 per vehicle (roundtrip maximum occupancy 2)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center a 24-hour front desk and multilingual staff. Event facilities at this property consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 450 guestrooms featuring minibars (stocked with some free items) and LED televisions. Your pillowtop bed comes with premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Location
With a stay at Finest Playa Mujeres by The Excellence Collection - All Inclusive in Punta Sam (Playa Mujeres) you ll be within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This all-inclusive property is 6.2 mi (10 km) from Isla Mujeres Ferry Terminal and 6.2 mi (10 km) from North Beach.