Laundry facilities 
Multilingual staff 
Bicycle rents on site 
Free wired internet 
Free WiFi 
Number of bars/lounges - 2-
Number of coffee shops/cafes - 1
Number of indoor pools - 1
Health club -
Conference center
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Sheraton Grande Ocean Resort
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Hamayama Yamasaki-cho, Miyazaki 880-8545 (Japan)
8.8
Wonderful
drive
miles
Laundry facilities
Multilingual staff
Bicycle rents on site
Book Now
Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. After practicing your swing on the golf course you can enjoy other recreational amenities including hot springs and outdoor tennis courts. Additional amenities at this resort include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Number of indoor pools - 1
-
Multilingual staff
-
Bicycle rents on site
Golf course on site
-
Conference center
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Outdoor seasonal pool
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Laundry facilities
Number of restaurants - 7
Full-service spa
-
Health club
-
Number of bars/lounges - 2
-
Free WiFi
-
Free wired internet
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24-hour front desk
Free self parking
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Number of coffee shops/cafes - 1
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Shopping on site
- Indoor tennis courts - 3
- Fitness facilities
- Spa treatment room(s)
- Shopping mall on site
Family Friendly
- Children s club (surcharge)
Conveniences
- Grocery/convenience store
- Terrace
- Gift shops or newsstand
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Number of meeting rooms - 5
Outdoor
- Designated smoking areas
- Outdoor tennis courts - 10
- Hiking/Biking nearby
- Garden
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible registration desk
More
- Ballroom
- Reception hall
- Wedding services
Check-in Time/Check-out Time
2:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. Meals are not included in the breakfast and half board rates for children ages 4-12 when sharing existing bedding with an adult and breakfast can be requested for the listed child breakfast fee and dinner for JPY 3 250. The meals are available for children ages 0-3 at no charge. The name of this property will be changing to Phoenix Seagaia Ocean Tower as of June 6 2025.
Fees Optional
- Fee for buffet breakfast: approximately JPY 3800 for adults and JPY 1900 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- The seasonal pool will be open from July to September.
- Hot springs access available from 6:00 AM to 11:00 PM.
- Reservations are required for golf tee times massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- One child 3 years old or younger stays free per registered adult when occupying the parent or guardian s room using existing bedding.
- The Japanese Ministry of Health Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns hotels motels etc. ). Additionally lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include complimentary wired internet access a business center and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 5 meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 734 guestrooms. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations complimentary toiletries and bidets. Conveniences include safes and coffee/tea makers and housekeeping is provided daily.
Location
When you stay at Sheraton Grande Ocean Resort in Miyazaki you ll be connected to the convention center just steps from Phoenix Seagaia Resort and a 2-minute drive from Florante Miyazaki. This family-friendly resort is 0.7 mi (1.2 km) from Tom Watson Golf Course and 1 mi (1.6 km) from Eda Shrine.
