24-hour front desk
Free WiFi
Number of outdoor pools - 1
Smoke-free property
Breakfast available (surcharge)
Elevator
Luggage storage
Tours/ticket assistance
Wheelchair accessible - no
Handrails in stairways
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Phantom Suites
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Description
Take advantage of recreation opportunities such as an outdoor pool or other amenities including complimentary wireless internet access and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
24-hour front desk
Free WiFi
Number of outdoor pools - 1
Smoke-free property
Breakfast available (surcharge)
Elevator
Luggage storage
Tours/ticket assistance
Wheelchair accessible - no
Handrails in stairways
Mosquito nets
Well-lit path to entrance
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector
Check-in Special Instructions
Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and an elevator.
Rooms
Make yourself at home in one of the 19 guestrooms featuring kitchens with stovetops and microwaves. Complimentary wireless internet access keeps you connected and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks and you can also request irons/ironing boards.
Location
With a stay at Phantom Suites in Playa del Carmen (Zazil-ha) you ll be a 5-minute walk from Mamitas Beach and 7 minutes by foot from Quinta Avenida. This hotel is 0.4 mi (0.6 km) from Playa del Carmen Main Beach and 6.5 mi (10.5 km) from Xplor Theme Park.