Free wired internet 
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
Number of outdoor pools - 1-
Number of swim-up bars - 1
-
Number of coffee shops/cafes - 1
Laundry facilities 
Multilingual staff -
Conference center
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Fairmont The Norfolk
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Harry Thuku Road, Nairobi 00200 (Kenya)
9
Wonderful
drive
miles
Free wired internet
Free WiFi
Number of bars/lounges - 1
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You can take advantage of recreational amenities such as a health club an outdoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Meeting rooms
-
Water dispenser
Coffee/tea in common areas
Full-service spa
-
Laundry facilities
-
Number of coffee shops/cafes - 1
-
Conference center
-
Multilingual staff
-
Free wired internet
-
24-hour front desk
Health club
-
Number of swim-up bars - 1
-
Number of outdoor pools - 1
-
Number of poolside bars - 1
-
Number of bars/lounges - 1
-
Free WiFi
Parking & Transportation
- Free self parking
- Free valet parking
- Limo or town car service available
- Airport transportation (surcharge)
Food & Drink
- Number of restaurants - 2
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Vegetable garden
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
Conveniences
- Terrace
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- ATM/banking
- Conference space size (meters) - 204
- Conference space size (feet) - 2196
Outdoor
- Pool umbrellas
- Designated smoking areas
- Garden
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
More
- Banquet hall
- Ballroom
- Wedding services
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately KES 4500 for adults and KES 2250 for children
- Airport shuttle fee: KES 8000 per vehicle (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 5 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Business Amenities
Featured amenities include complimentary wired internet access a business center and limo/town car service. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 170 guestrooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Location
A stay at Fairmont The Norfolk places you in the heart of Nairobi steps from University of Nairobi and a 3-minute drive from Kenyatta International Convention Centre. This luxury hotel is 2.4 mi (3.9 km) from Sarit Centre and 3.4 mi (5.5 km) from Yaya Centre.
