Free self parking 
24-hour front desk 
Number of restaurants - 1
Full-service spa 
Laundry facilities 
Number of outdoor pools - 1
Number of bars/lounges - 1
Direct access to private beach 
Airport transportation 
Free WiFi
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Hotel La Joya
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Carretera al Garrafon Km. 5, Isla Mujeres 77400 (Mexico)
9
Wonderful
drive
miles
Free self parking
24-hour front desk
Number of restaurants - 1
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Description
Pamper yourself with a visit to the spa which offers massages. After a day at the private beach you can enjoy other recreational amenities which include an outdoor pool. This hotel also features complimentary wireless internet access tour/ticket assistance and a vending machine.
Popular amenities See all
Property amenities
Popular amenities
-
Direct access to private beach
-
Airport transportation
-
Free WiFi
-
Number of bars/lounges - 1
-
Free self parking
-
Number of outdoor pools - 1
-
Laundry facilities
-
Full-service spa
-
Number of restaurants - 1
-
24-hour front desk
-
Airport transportation (surcharge)
-
Terrace
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Snack bar/deli
Designated smoking areas
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Beach umbrellas
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Luggage storage
Conveniences
- Vending machine
- Mosquito nets
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
Outdoor
- Garden
- Beach towels
- Private beach nearby
- Beach sun loungers
Accessibility
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
Check-in Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation.
Hotel Policies
- Pool access available from 8:30 AM to 7:30 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers.
Location
When you stay at Hotel La Joya in Isla Mujeres you ll be by the sea a 1-minute drive from West Coast of Isla Mujeres Punta Cancun and Punta Nizuc National Park and 8 minutes from Isla Mujeres Ferry Terminal. This beach hotel is 4.1 mi (6.7 km) from North Beach and 19.7 mi (31.8 km) from Gaviota Azul Beach.
