Full-service spa
Laundry facilities
Free RV bus truck parking
24-hour front desk
Meeting rooms
Number of swim-up bars - 1
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of outdoor pools - 1
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Hotel Ciudad Real Palenque
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Description
Pamper yourself with a visit to the spa which offers massages. You can take advantage of recreational amenities such as an outdoor pool and a waterslide. Additional amenities at this hotel include complimentary wireless internet access gift shops/newsstands and wedding services.
Popular amenities See all
Property amenities
Popular amenities
Number of bars/lounges - 2
24-hour front desk
Number of restaurants - 1
Number of swim-up bars - 1
Number of outdoor pools - 1
Number of poolside bars - 1
Smoke-free property
Free WiFi
Laundry facilities
Full-service spa
Free self parking
Free RV bus truck parking
Meeting rooms
Wheelchair accessible parking
Nature reserve
Wheelchair-accessible meeting spaces/business center
Parking & Transportation
- Uncovered parking
Food & Drink
- Breakfast available (surcharge)
Things to do
- Outdoor furniture
- Spa Services on-site
Conveniences
- Fully fenced
- Terrace
- Gift shops or newsstand
- Mosquito nets
Guest Services
- Dry cleaning/laundry service
- Luggage storage
Business Services
- Business center
- Conference space
- Coworking spaces
- Number of meeting rooms - 3
- Conference space size (meters) - 288
- Conference space size (feet) - 3100
Outdoor
- Waterslide
- Garden
- Children s pool
Accessibility
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible van parking
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible lounge
- Handrails in stairways
- Well-lit path to entrance
- Stair-free path to entrance
More
- Banquet hall
- Ballroom
- Reception hall
- Wedding services
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/1:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately MXN 100 to 220 for adults and MXN 100 to 220 for children
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:00 AM to 9:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Planning an event in Palenque? This hotel has 3100 square feet (288 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 72 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
Located in Palenque Hotel Ciudad Real Palenque is within a 10-minute drive of Misol-Ha Waterfalls and Palenque Archaeological Zone. This family-friendly hotel is 19 mi (30.5 km) from Cascadas de Roberto Barrios.