Free valet parking
Free WiFi
Off-street parking
Designated smoking areas
Luggage storage
Garden
Wheelchair accessible - no
Front desk (limited hours)
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Casa Neptuno
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Description
Take in the views from a garden and make use of amenities such as complimentary wireless internet access.
Popular amenities See all
Property amenities
Popular amenities
Free valet parking
Free WiFi
Off-street parking
Designated smoking areas
Luggage storage
Garden
Wheelchair accessible - no
Front desk (limited hours)
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards mobile payments and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
The front desk is open daily from 7:00 AM - 11:00 AM. This property doesn t offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Fees Optional
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
The front desk is staffed during limited hours. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 6 guestrooms.
Location
With a stay at Casa Neptuno in Mahahual you ll be a 1-minute drive from Mahahual Beach and 5 minutes from Costa Maya Port. This guesthouse is 1.4 mi (2.3 km) from Mahahual Lighthouse and 2.3 mi (3.7 km) from Maya Chan Beach.