Full-service spa 
Number of outdoor pools - 2
Babysitting or childcare (free) 
Laundry facilities 
Airport transportation 
Parking onsite 
Bicycle rents on site -
Number of spa tubs - 4
Free WiFi 
Number of bars/lounges - 1
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Platinum Hotel Tunjungan Surabaya
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Tunjungan St No.11 - 21 Genteng, Surabaya 60275 (Indonesia)
9
Wonderful
drive
miles
Full-service spa
Number of outdoor pools - 2
Babysitting or childcare (free)
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Description
Relax at the full-service spa where you can enjoy massages. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools 4 hot tubs and a sauna. This hotel also features complimentary wireless internet access concierge services and free babysitting.
Popular amenities See all
Property amenities
Popular amenities
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Free WiFi
24-hour front desk
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Free self parking
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Parking onsite
-
Number of outdoor pools - 2
-
Number of spa tubs - 4
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Number of bars/lounges - 1
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Free valet parking
Number of restaurants - 1
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Full-service spa
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Bicycle rents on site
-
Airport transportation
-
Laundry facilities
-
Babysitting or childcare (free)
Designated smoking areas
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Breakfast available (surcharge)
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Outdoor entertainment area
- Living plant wall
Conveniences
- Bicycle parking available
- Secured bicycle storage
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Business center
- Conference space
- Number of meeting rooms - 18
- Conference space size (meters) - 646
- Conference space size (feet) - 6954
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
More
- Babysitting or childcare
- Banquet hall
- Proposal/romance packages available
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately IDR 250000 for adults and IDR 125000 for children
- Airport shuttle fee: IDR 350000 per vehicle (one-way maximum occupancy 3)
- Rollaway bed fee: IDR 400000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Planning an event in Surabaya? This hotel has 6954 square feet (646 square meters) of space consisting of conference space and 18 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 292 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include safes and desks and housekeeping is provided daily.
Location
A stay at Platinum Hotel Tunjungan Surabaya places you in the heart of Surabaya within a 10-minute walk of Tunjungan Plaza and BG Junction. This spa hotel is 0.6 mi (0.9 km) from Grahadi and 0.6 mi (1 km) from Joko Dolog Statue.
