Number of bars/lounges - 1
Area shuttle (surcharge)
Number of coffee shops/cafes - 1
Rooftop terrace
Number of outdoor pools - 1
Swimming pool
24-hour front desk
Number of restaurants - 1
Free WiFi
Breakfast available (surcharge)
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Hacienda Real del Caribe
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Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Swimming pool
24-hour front desk
Number of restaurants - 1
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 1
Rooftop terrace
Number of coffee shops/cafes - 1
Area shuttle (surcharge)
Elevator
Breakfast available (surcharge)
Airport transportation (surcharge)
Wheelchair accessible (may have limitations)
Free newspapers in lobby
Designated smoking areas
Wheelchair-accessible pool
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
Outdoor
- Garden
Accessibility
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
Check-in Time/Check-out Time
4:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open during the following times:- Monday - Sunday: 7:00 AM - 6:30 AM
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for continental breakfast: approximately USD 10 for adults and USD 8 for children
- Airport shuttle fee: USD 85 per vehicle (one-way maximum occupancy 2)
- Airport shuttle fee per child: USD 25 (one-way) (from 1 to 7 years old)
- Early check-in fee: USD 20 (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
- Contactless check-out is available.
Business Amenities
Featured amenities include complimentary newspapers in the lobby a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Rooms
Make yourself at home in one of the 58 air-conditioned rooms featuring minibars and plasma televisions. Cable television is provided for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks as well as phones with free local calls.
Location
Hacienda Real del Caribe is centrally located in Playa del Carmen a 3-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.8 mi (1.3 km) from Mamitas Beach and 0.9 mi (1.5 km) from Playa del Carmen Maritime Terminal.