Free WiFi 
Rooftop terrace 
Reception hall 
Designated smoking areas 
Wedding services -
Luggage storage
-
Tours/ticket assistance
-
Concierge services
-
Wheelchair accessible - no
-
Front desk (limited hours)
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Hotel Masam
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11 Miguel Hidalgo Centro - Supmza. 001, Isla Mujeres 77400 (Mexico)
7.6
Very good
drive
miles
Free WiFi
Rooftop terrace
Reception hall
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Description
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. This Colonial hotel also features wedding services and a reception hall.
Popular amenities See all
Property amenities
Popular amenities
-
Free WiFi
-
Rooftop terrace
-
Reception hall
-
Designated smoking areas
-
Wedding services
-
Luggage storage
-
Tours/ticket assistance
-
Concierge services
-
Wheelchair accessible - no
-
Front desk (limited hours)
-
Well-lit path to entrance
-
Designated smoking areas (fines apply)
-
Beach towels
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Check-in Special Instructions
The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Fees Optional
- Late check-out fee: MXN 300 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Business Amenities
The front desk is staffed during limited hours.
Rooms
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with bathtubs are provided.
Location
With a stay at Hotel Masam in Isla Mujeres (Centro - Supmza 001) you ll be a 4-minute walk from Isla Mujeres Ferry Terminal and 7 minutes by foot from North Beach. This hotel is 0.4 mi (0.7 km) from West Coast of Isla Mujeres Punta Cancun and Punta Nizuc National Park and 18.3 mi (29.5 km) from La Isla Shopping Mall.
