Children s club (free)
Coffee/tea in common areas
Laundry facilities
Multilingual staff
Free WiFi
Number of bars/lounges - 5
Number of beach bars - 1
Number of outdoor pools - 5
Number of coffee shops/cafes - 1
Full-service spa
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Elite Vacation Club
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities which include 5 outdoor swimming pools and a 24-hour fitness center. This resort also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Children s club (free)
24-hour front desk
24-hour fitness facilities
Number of restaurants - 6
Full-service spa
Smoke-free property
Free self parking
Laundry facilities
Coffee/tea in common areas
Number of coffee shops/cafes - 1
Free valet parking
Free WiFi
Number of bars/lounges - 5
Number of beach bars - 1
Number of outdoor pools - 5
Multilingual staff
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Spa treatment room(s)
Family Friendly
- Children s games
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
Conveniences
- Grocery/convenience store
- Terrace
- Gift shops or newsstand
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
Outdoor
- Beach umbrellas
- Free beach cabanas
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
More
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
4:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector a security system and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number TRM180530UU8
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 0 per accommodation per day
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately USD 40 for adults and USD 20 for children
- Airport shuttle fee: USD 50 per vehicle (one-way maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 415 individually decorated guestrooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. 50-inch flat-screen televisions are provided with satellite programming available. Bathrooms feature showers complimentary toiletries and hair dryers.
Location
When you stay at Elite Vacation Club in Punta Sam you ll be on the beach within a 15-minute drive of Ultramar Ferry Puerto Juárez and Cancun Mall. This beach resort is 5.1 mi (8.2 km) from Isla Mujeres Ferry Terminal and 5.3 mi (8.5 km) from North Beach.