Number of outdoor pools - 1
24-hour front desk 
Free WiFi 
Wheelchair-accessible concierge desk -
Terrace
Elevator -
Wheelchair accessible parking
Designated smoking areas -
Wheelchair-accessible pool
-
Breakfast available (surcharge)
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Hotel Playa Encantada
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Calle 12 bis Nte, Playa del Carmen 77710 (Mexico)
8.6
Wonderful
drive
miles
Number of outdoor pools - 1
24-hour front desk
Free WiFi
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Description
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
-
Number of outdoor pools - 1
-
24-hour front desk
-
Free WiFi
-
Wheelchair-accessible concierge desk
-
Terrace
-
Elevator
-
Wheelchair accessible parking
-
Designated smoking areas
-
Wheelchair-accessible pool
-
Breakfast available (surcharge)
-
Wheelchair accessible (may have limitations)
-
Tours/ticket assistance
-
Luggage storage
-
Concierge services
-
Garden
-
Wheelchair-accessible registration desk
Conveniences
- Safe-deposit box at front desk
Outdoor
- Children s pool
- Pool sun loungers
Accessibility
- Handrails in stairways
- Wheelchair-accessible path to elevator
- Handrails in hallways
- Well-lit path to entrance
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and cash
Safety features at this property include a smoke detector
Check-in Special Instructions
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately MXN 195 to 250 for adults and MXN 95 to 150 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Cribs (infant beds) are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Alcohol is not served at this property.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and a safe deposit box at the front desk.
Rooms
Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks and housekeeping is provided daily.
Location
Hotel Playa Encantada is centrally located in Playa del Carmen a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.
