Free valet parking 
24-hour front desk -
Free self parking
Free WiFi 
Smoke-free property -
Uncovered parking
Wheelchair accessible (may have limitations) -
Covered parking
Elevator 
Spa Services on-site
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Gen Hakone Gora
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1300-238 Gora, Hakone 250-0408 (Japan)
9.4
Wonderful
drive
miles
Free valet parking
24-hour front desk
Free self parking
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Description
Treat yourself with massages and body treatments. This guesthouse also features complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
-
Free valet parking
-
24-hour front desk
-
Free self parking
-
Free WiFi
-
Smoke-free property
-
Uncovered parking
-
Wheelchair accessible (may have limitations)
-
Covered parking
-
Elevator
-
Spa Services on-site
-
Concierge services
-
Luggage storage
-
Well-lit path to entrance
-
Safe-deposit box at front desk
-
Stair-free path to entrance
-
Wheelchair-accessible registration desk
Food & Drink
- Hosted evening meal (surcharge)
Accessibility
- Wheelchair-accessible path to elevator
- Wheelchair accessible path of travel
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property doesn t offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Meals are not included in the half-board rate for children age 3 and younger.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Child s Club Card: JPY 1650 per night (up to 3 years old)
We have included all charges provided to us by the property.
The mandatory club card fee comprises the room fee charged to children collected at check-in. This fee does not include half-board meals.Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival using the contact information on the booking confirmation.
- The Japanese Ministry of Health Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns hotels motels etc. ). Additionally lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Set meals are served in guestrooms only (no menus or public dining).
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and a safe deposit box at the front desk. Free valet parking is available onsite.
Rooms
Treat yourself to a stay in one of the 18 guestrooms featuring outdoor private hot tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Satellite programming and tablet computers are provided for your entertainment while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas and housekeeping is provided daily.
Location
Located in Hakone (Gora) Gen Hakone Gora is within a 5-minute drive of Hakone Gora Park and Hakone Kowakien Yunessun. This guesthouse is 1 mi (1.7 km) from Hakone Open Air Museum and 1.3 mi (2 km) from Ōwakudani.
