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LobbyReceptionLobby loungeRoom93+ View all

The Pontchartrain Hotel

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2031 St. Charles Avenue, New Orleans LA 70130 (United States of America)

9
Wonderful
See all 959 reviews
    drive
    miles
    Laundry facilities
    Laundry facilities
    24-hour front desk
    24-hour front desk
    Number of restaurants -
    Number of restaurants - 3
    Book Now
    Description

    Make use of convenient amenities such as complimentary wireless internet access concierge services and complimentary use of a nearby fitness facility.

    Popular amenities
    See all

    • Laundry facilities Laundry facilities

    • 24-hour front desk 24-hour front desk

    • Number of restaurants - Number of restaurants - 3

    • Express check-out Express check-out

    • Smoke-free property Smoke-free property

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Free use of nearby fitness center Free use of nearby fitness center

    • Number of bars/lounges - Number of bars/lounges - 2

    • Free WiFi Free WiFi

    • Banquet hall Banquet hall

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Laundry facilities Laundry facilities

    • 24-hour front desk 24-hour front desk

    • Number of restaurants - Number of restaurants - 3

    • Express check-out Express check-out

    • Smoke-free property Smoke-free property

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Free use of nearby fitness center Free use of nearby fitness center

    • Number of bars/lounges - Number of bars/lounges - 2

    • Free WiFi Free WiFi

    • Elevator Elevator

    • Wheelchair-accessible public washroom Wheelchair-accessible public washroom

    • Free newspapers in lobby Free newspapers in lobby

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Banquet hall Banquet hall

    • Business center Business center

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Parking & Transportation

    • Valet parking (surcharge)

    Conveniences

    • Safe-deposit box at front desk

    Guest Services

    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Porter/bellhop

    Business Services

    • ATM/banking
    • Number of meeting rooms - 1

    Accessibility

    • Wheelchair accessible (may have limitations)
    • Well-lit path to entrance
    • Stair-free path to entrance
    • Wheelchair accessible path of travel

    More

    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

    • This property accepts credit cards and debit cards; cash is not accepted

    • This property reserves the right to pre-authorize the guest s credit card prior to arrival.

    • Cashless transactions are available

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    Front desk staff will greet guests on arrival at the property.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 23.35 per accommodation per night
    The resort fee includes:
    • Additional inclusions
    • Fitness center access
    • Health club access
    • In-room bottled water
    • In-room coffee
    • In-room safe
    • Nearby fitness center access
    • Phone calls

    We have included all charges provided to us by the property.

    Fees Optional
    • Valet parking fee: USD 55.69 per day (in/out privileges)
    • Pet fee: USD 75 per pet per stay
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    Business Amenities
    Featured amenities include a business center express check-out and complimentary newspapers in the lobby.
    Rooms
    Make yourself at home in one of the 106 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks as well as phones with free local calls.
    Location
    In the heart of New Orleans The Pontchartrain Hotel is within a 5-minute drive of Magazine Street and Ernest N. Morial Convention Center. This hotel is 1.6 mi (2.5 km) from Caesars Superdome and 1.6 mi (2.5 km) from Smoothie King Center.

    User Reviews

    9 959 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9
    Service
    9.2
    Property conditions
    8.8
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