Full-service spa
Coffee/tea in common areas
Meeting rooms
Free WiFi
Number of bars/lounges - 1
Water dispenser
Number of coffee shops/cafes - 1
Laundry facilities
Express check-out
Area shuttle (surcharge)
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ibis Surabaya City Center
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Description
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access tour/ticket assistance and a banquet hall. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Area shuttle (surcharge)
Laundry facilities
Coffee/tea in common areas
Number of coffee shops/cafes - 1
Water dispenser
Number of restaurants - 1
Smoke-free property
24-hour front desk
Meeting rooms
Free self parking
Number of bars/lounges - 1
Free WiFi
Express check-out
Full-service spa
Wheelchair accessible parking
Wheelchair-accessible meeting spaces/business center
Parking & Transportation
- Airport transportation (surcharge)
- Airport transportation - pickup (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Vegetable garden
- Spa Services on-site
Conveniences
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Free reception
- Tours/ticket assistance
- Luggage storage
Business Services
- Business center
- Conference space
- Conference space size (meters) - 180
- Conference space size (feet) - 1937
Outdoor
- Garden
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Assistive listening devices available
- Wheelchair-accessible registration desk
More
- Banquet hall
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately IDR 100000 per person
- Airport shuttle fee: IDR 250000 per vehicle (one-way maximum occupancy 3)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include a business center express check-out and dry cleaning/laundry services. Planning an event in Surabaya? This hotel has 1937 square feet (180 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 224 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
A stay at ibis Surabaya City Center places you in the heart of Surabaya within a 10-minute walk of Tunjungan Plaza and Sharp Bamboo Monument. This spa hotel is 0.5 mi (0.8 km) from Joko Dolog Statue and 0.6 mi (1 km) from Grahadi.