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Hyatt Ziva Riviera Maya - All Inclusive

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Bahia de Petempich SM 12, Puerto Morelos 77580 (Mexico)

7.8
Very good
See all 1114 reviews
    drive
    miles
    Free breakfast
    Free breakfast
    Free water park access
    Free water park access
    Number of outdoor pools -
    Number of outdoor pools - 9
    Book Now
    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 9 outdoor swimming pools a complimentary water park and a sauna. Additional amenities at this property include complimentary wireless internet access concierge services and babysitting (surcharge).

    Popular amenities
    See all

    • Free breakfast Free breakfast

    • Free water park access Free water park access

    • Number of outdoor pools - Number of outdoor pools - 9

    • Number of swim-up bars - Number of swim-up bars - 1

    • Children s club (free) Children s club (free)

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Number of spa tubs - Number of spa tubs - 1

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 5

    • Number of poolside bars - Number of poolside bars - 3

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Free WiFi Free WiFi

    • Free self parking Free self parking

    • 24-hour front desk 24-hour front desk

    • Number of swim-up bars - Number of swim-up bars - 1

    • Number of outdoor pools - Number of outdoor pools - 9

    • Number of spa tubs - Number of spa tubs - 1

    • Number of poolside bars - Number of poolside bars - 3

    • Number of bars/lounges - Number of bars/lounges - 5

    • Full-service spa Full-service spa

    • 24-hour fitness facilities 24-hour fitness facilities

    • Free breakfast Free breakfast

    • Number of restaurants - Number of restaurants - 10

    • Children s club (free) Children s club (free)

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Free water park access Free water park access

    • Pool umbrellas Pool umbrellas

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Food & Drink

    • Couples/private dining
    • Snack bar/deli
    • Food and water bowls

    Things to do

    • Outdoor furniture
    • Tasting room
    • Spa treatment room(s)
    • Spa Services on-site
    • Sauna
    • Steam room
    • Outdoor entertainment area
    • Evening entertainment
    • Arcade/game room

    Family Friendly

    • Children s games
    • Children s toys
    • Babysitting or childcare (surcharge)
    • Infant/toddler toys
    • Supervised childcare/activities (surcharge)

    Conveniences

    • Terrace
    • Gift shops or newsstand
    • Hair salon
    • Safe-deposit box at front desk

    Guest Services

    • Lifeguard on site
    • Tours/ticket assistance
    • Concierge services
    • Porter/bellhop

    Business Services

    • Conference space
    • ATM/banking
    • Conference space size (meters) - 4738
    • Conference space size (feet) - 51000

    Outdoor

    • Designated smoking areas
    • Beach umbrellas
    • Waterslide
    • Mountain bike nearby
    • Beach towels
    • Children s pool
    • Pool cabanas (surcharge)
    • Pool sun loungers

    Accessibility

    • Wheelchair accessible parking
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible public washroom
    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible van parking
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible spa
    • Wheelchair accessible path of travel
    • Stair-free path to entrance
    • Well-lit path to entrance
    • Wheelchair-accessible registration desk
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible path to elevator
    • Wheelchairs available on site
    • Handrails in stairways
    • Visual alarms in hallways
    • Wheelchair-accessible lounge

    More

    • Banquet hall
    • Wedding services
    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards and cash

    • This property reserves the right to pre-authorize the guest s credit card prior to arrival.

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    It is Hyatt s practice to enter any occupied guestroom at a minimum of once within a 24-hour period even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

    Fees Optional
    • Pet fee: MXN 1300 per pet per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include a 24-hour front desk a safe deposit box at the front desk and ATM/banking services. Planning an event in Puerto Morelos? This property has facilities measuring 51000 square feet (4738 square meters) including conference space. Free self parking is available onsite.
    Rooms
    Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
    Location
    When you stay at Hyatt Ziva Riviera Maya - All Inclusive in Puerto Morelos you ll be on the beach and steps from Petempich Bay. This all-inclusive property is 8.4 mi (13.6 km) from Moon Palace Golf Club and 15.1 mi (24.3 km) from Maroma Beach.

    User Reviews

    7.8 1114 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    8.4
    Service
    8.4
    Property conditions
    8
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