Number of coffee shops/cafes - 1
Rooftop terrace
Coffee/tea in common areas
Free WiFi
Number of bars/lounges - 1
24-hour front desk
Number of outdoor pools - 2
Multilingual staff
Limo or town car service available
Wheelchair accessible parking
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12 Bees Hotel
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Description
Pamper yourself with onsite facials or take in the view from a rooftop terrace. Additional amenities at this hotel include complimentary wireless internet access a hair salon and a reception hall. If you re planning a day at a nearby theme park you can hop on the shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Coffee/tea in common areas
Number of coffee shops/cafes - 1
Free WiFi
Number of bars/lounges - 1
Number of outdoor pools - 2
Multilingual staff
24-hour front desk
Rooftop terrace
Wheelchair accessible (may have limitations)
Elevator
Reception hall
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible public washroom
Wheelchair-accessible on-site restaurant
Terrace
Limo or town car service available
Parking & Transportation
- Shopping center shuttle (surcharge)
- Ferry terminal shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
- Theme park shuttle (surcharge)
- Bus station shuttle (surcharge)
Things to do
- Outdoor furniture
Conveniences
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Free reception
- Luggage storage
- Porter/bellhop
Business Services
- Business center
- Conference space
- Coworking spaces
- Number of meeting rooms - 1
Outdoor
- Designated smoking areas
- Beach towels
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Wheelchair-accessible path to elevator
- Pool access ramp on site
- Wheelchair-accessible registration desk
- Stair-free path to entrance
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher a smoke detector a security system a first aid kit and window guards
Check-in Special Instructions
Guests must transfer via Shuttle to the property. Guests must contact the property at least 24 hours before travel using the contact information on the confirmation received after booking. This property offers transfers from the cruise terminal and ferry terminal (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Alcohol is not permitted at this property.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center limo/town car service and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A cruise ship terminal shuttle is available for a surcharge.
Rooms
Stay in one of 65 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include desks and ceiling fans and housekeeping is provided daily.
Location
A stay at 12 Bees Hotel places you in the heart of Playa del Carmen within a 15-minute walk of Quinta Avenida and Playa del Carmen Main Beach. This hotel is 0.7 mi (1.1 km) from Mamitas Beach and 5.4 mi (8.8 km) from Xplor Theme Park.