Number of outdoor pools - 1
Laundry facilities
Smoke-free property
Free WiFi
Business center
Wheelchair accessible (may have limitations)
Breakfast available (surcharge)
Barbecue grill(s)
Conference space
Terrace
save
Quest Mackay on Gordon
Save up to 15%on this property by signing in
Book Now
Description
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access tour/ticket assistance and a picnic area.
Popular amenities See all
Property amenities
Popular amenities
Laundry facilities
Smoke-free property
Free WiFi
Number of outdoor pools - 1
Wheelchair accessible (may have limitations)
Terrace
Fitness facilities
Conference space
Elevator
Spa Services on-site
Barbecue grill(s)
Breakfast available (surcharge)
Business center
Picnic area
Banquet hall
Dry cleaning/laundry service
Parking & Transportation
- Limited onsite parking
- Self parking (surcharge)
Conveniences
- Newspapers in lobby (surcharge)
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
Business Services
- Number of meeting rooms - 1
Accessibility
- Wheelchair-accessible registration desk
- Assistive listening devices available
Check-in Time/Check-out Time
2:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
The front desk is open during the following times:- Monday - Friday: 8:00 AM - 8:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.
Fees Optional
- Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
- Self parking fee: AUD 10 per day
- Early check-in fee: AUD 50 (subject to availability)
- Late check-out fee: AUD 50 (subject to availability)
- Crib (infant bed) fee: AUD 10.0 per night
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 115 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. 42-inch flat-screen televisions with digital programming provide entertainment while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.
Location
With a stay at Quest Mackay on Gordon in Mackay (City Centre) you ll be within a 15-minute walk of Artspace Mackay and Mackay Enertainment and Convention Centre. This luxury hotel is 0.7 mi (1.1 km) from Ken Burgess Orchid House and 0.8 mi (1.2 km) from Jubilee Park.