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ReceptionRoomRoomRoom30+ View all

Masaya Medellin

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43a1 Cl. 8, Medellín 050022 (Colombia)

9.2
Wonderful
See all 94 reviews
    drive
    miles
    Sign language-capable staff
    Sign language-capable staff
    Meeting rooms
    Meeting rooms
    Laundry facilities
    Laundry facilities
    Book Now
    Description

    Relax at the full-service spa where you can enjoy massages. You re sure to appreciate the recreational amenities including a nightclub an outdoor pool and a hot tub. Additional features at this guesthouse include complimentary wireless internet access an arcade/game room and gift shops/newsstands.

    Popular amenities
    See all

    • Sign language-capable staff Sign language-capable staff

    • Meeting rooms Meeting rooms

    • Laundry facilities Laundry facilities

    • Multilingual staff Multilingual staff

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 2

    • Number of poolside bars - Number of poolside bars - 1

    • Number of spa tubs - Number of spa tubs - 1

    • Nightclub Nightclub

    • Number of outdoor pools - Number of outdoor pools - 1

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Number of spa tubs - Number of spa tubs - 1

    • 24-hour front desk 24-hour front desk

    • Multilingual staff Multilingual staff

    • Sign language-capable staff Sign language-capable staff

    • Meeting rooms Meeting rooms

    • Number of outdoor pools - Number of outdoor pools - 1

    • Number of restaurants - Number of restaurants - 1

    • Number of poolside bars - Number of poolside bars - 1

    • Number of bars/lounges - Number of bars/lounges - 2

    • Free WiFi Free WiFi

    • Laundry facilities Laundry facilities

    • Full-service spa Full-service spa

    • Nightclub Nightclub

    • Airport transportation (surcharge) Airport transportation (surcharge)

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Outdoor furniture Outdoor furniture

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Food & Drink

    • Breakfast available (surcharge)
    • Food and water bowls

    Things to do

    • Table tennis
    • Evening entertainment
    • Karaoke
    • Arcade/game room

    Family Friendly

    • Billiards or pool table

    Conveniences

    • Terrace
    • Gift shops or newsstand
    • Lockers available
    • Safe-deposit box at front desk

    Guest Services

    • Tours/ticket assistance
    • Luggage storage
    • Eco-friendly cleaning products used

    Business Services

    • Coworking spaces

    Outdoor

    • Designated smoking areas
    • Pool sun loungers

    Accessibility

    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible pool
    • Wheelchair-accessible public washroom
    • Well-lit path to entrance
    • Stair-free path to entrance
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/11:00 AM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards debit cards and cash

    • This property uses eco-friendly cleaning products

    • Safety features at this property include a fire extinguisher a smoke detector and a first aid kit

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. Prior to arrival guests must complete online registration with the property via a secure link. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for continental breakfast: approximately COP 23000 per person
    • Airport shuttle fee: COP 200000 per vehicle (roundtrip maximum occupancy 4)
    • Pet fee: COP 60000 per pet (varies based on length of stay)
    • Service animals are exempt from fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: COP 100000.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child s birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents ID. If only one parent is traveling into Colombia with the child that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival using the contact information on the booking confirmation.
    • Guests under 18 years old are not permitted at this adults-only property.
    • A car is not required for transportation to and from this property.
    • Contactless check-out is available.
    Business Amenities
    Featured amenities include a 24-hour front desk multilingual staff and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
    Rooms
    Make yourself at home in one of the 33 guestrooms. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided.
    Location
    With a stay at Masaya Medellin in Medellín (El Poblado) you ll be steps from Poblado Park and 8 minutes by foot from Lleras Park. This spa guesthouse is 1.4 mi (2.3 km) from El Tesoro Shopping Park and 1.6 mi (2.5 km) from Santafé Mall.

    User Reviews

    9.2 94 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9.2
    Service
    9.4
    Property conditions
    9
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