Coffee/tea in common areas
Multilingual staff
24-hour front desk
Number of bars/lounges - 1
Free WiFi
Free wired internet
Smoke-free property
Laundry facilities
Number of restaurants - 1
Free parking nearby
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DoubleTree by Hilton Shymkent
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Description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Coffee/tea in common areas
Laundry facilities
Free parking nearby
Smoke-free property
Number of restaurants - 1
Free wired internet
Free WiFi
Number of bars/lounges - 1
24-hour front desk
Multilingual staff
Dry cleaning/laundry service
Elevator
Free newspapers in lobby
Conference space
Terrace
Airport transportation - drop-off (surcharge)
Parking & Transportation
- Train station pickup (surcharge)
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
Business Services
- Number of meeting rooms - 1
- Conference space size (meters) - 0
- Conference space size (feet) - 0
Outdoor
- Pool sun loungers
Accessibility
- Wheelchair accessible - no
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the train station (surcharges may apply). To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. The property’s pool is closed on the last Saturday and Sunday of the month.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: KZT 7500 per night
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: KZT 4000 per vehicle (maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KZT 5000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you require a visa to enter the country your property may be able to help with the supporting documents needed to obtain one. To learn more you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include complimentary wired internet access complimentary newspapers in the lobby and dry cleaning/laundry services. Planning an event in Shymkent? This hotel has 0 square feet (0 square meters) of space consisting of conference space and a meeting room. For a surcharge guests may use a shuttle from the hotel to the airport (available 24 hours) and a train station pick-up service.
Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks as well as phones with free local calls.
Location
With a stay at DoubleTree by Hilton Shymkent you ll be centrally located in Shymkent just a 3-minute walk from Abay Park and 14 minutes by foot from Arbat Shymkent. This family-friendly hotel is 0.9 mi (1.5 km) from Fontan Aquapark and 1.3 mi (2.1 km) from Shymkent Plaza.