Multilingual staff 
Free breakfast -
Conference center
Full-service spa 
Free wired internet -
Number of restaurants - 1
Free WiFi 
Number of bars/lounges - 1-
24-hour front desk
Number of indoor pools - 2
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Grand Hotel Tien Shan
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115 Bogenbay Batyr Street, Almaty 050000 (Kazakhstan)
8.4
Wonderful
drive
miles
Multilingual staff
Free breakfast
Conference center
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 indoor swimming pools a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Number of bars/lounges - 1
-
Conference center
-
24-hour front desk
-
Full-service spa
-
Number of restaurants - 1
-
Multilingual staff
-
Number of indoor pools - 2
-
Free breakfast
Laundry facilities
Free self parking
Coffee/tea in common areas
-
Number of coffee shops/cafes - 1
Smoke-free property
-
Free WiFi
-
Free wired internet
-
Spa Services on-site
Parking & Transportation
- Limo or town car service available
- Airport transportation (surcharge)
Things to do
- Shopping on site
- Spa treatment room(s)
- Sauna
- Steam room
- Fitness facilities
- Turkish bath/Hammam
Conveniences
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 1
- Conference space size (meters) - 888
- Conference space size (feet) - 9555
Outdoor
- Pool sun loungers
Accessibility
- Wheelchair accessible - no
More
- Wedding services
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
- Property Registration Number 5620286
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Airport shuttle fee: KZT 8000 per vehicle (one-way maximum occupancy 3)
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: 100 percent of room rate (subject to availability)
- Crib (infant bed) fee: KZT 5000.0 per day
- Rollaway bed fee: KZT 10000.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- If you require a visa to enter the country your property may be able to help with the supporting documents needed to obtain one. To learn more you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 3 children 6 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
Business Amenities
Featured amenities include complimentary wired internet access a business center and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 78 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
A stay at Grand Hotel Tien Shan places you in the heart of Almaty within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 0.5 mi (0.9 km) from Almaty Cathedral and 0.8 mi (1.3 km) from Nedelka Park.
