Free airport transportation - pickup
Number of restaurants - 2
Number of coffee shops/cafes - 2
Conference center
Full-service spa
Number of outdoor pools - 1
Free WiFi
Swimming pool
Number of bars/lounges - 2
24-hour front desk
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Krystal Palace Douala
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. This hotel also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Number of bars/lounges - 2
24-hour front desk
Conference center
Free airport transportation - pickup
Full-service spa
Number of restaurants - 2
Number of outdoor pools - 1
Number of coffee shops/cafes - 2
Free WiFi
Coffee/tea in common areas
Free self parking
Swimming pool
Banquet hall
Wheelchair accessible parking
Wedding services
Covered parking
Food & Drink
- Breakfast available (surcharge)
Things to do
- Spa treatment room(s)
- Spa Services on-site
Conveniences
- Gift shops or newsstand
- Newspapers in lobby (surcharge)
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Free reception
- Luggage storage
- Concierge services
Business Services
- ATM/banking
Outdoor
- Designated smoking areas
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Hospital bed available
- Stair-free path to entrance
- Wheelchair accessible path of travel
More
- Television in common areas
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
- Property Registration Number RC/DLA/2009/B/763
Check-in Special Instructions
This property offers transfers from the airport. Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: EUR 77 per person per night
- A tax is imposed by the city: EUR 6.10 per person per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately EUR 22 for adults and EUR 16 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 6:30 AM to 8:30 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and a safe deposit box at the front desk. A shuttle from the airport to the hotel is complimentary (available 24 hours).
Rooms
Make yourself at home in one of the 237 guestrooms featuring minibars. Satellite television is provided for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones as well as laptop-compatible safes and complimentary newspapers.
Location
Located in Douala Krystal Palace Douala is within a 15-minute walk of Eko Market and La Nouvelle Liberte. This luxury hotel is 1 mi (1.6 km) from Cathedral of Saints Peter and Paul and 1.5 mi (2.5 km) from Espace Doual art.