Free wired internet 
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
Number of spa tubs - 1
Number of outdoor pools - 1
RV bus truck parking 
Electric car charging station 
Conference center -
Multilingual staff
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Mercure Surabaya Grand Miram
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Jl Raya Darmo 68 - 78, Surabaya 60189 (Indonesia)
7.8
Very good
drive
miles
Free wired internet
Free WiFi
Number of bars/lounges - 1
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. If you re looking for recreational opportunities you ll find a health club an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
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24-hour front desk
Laundry facilities
-
Number of coffee shops/cafes - 1
-
Electric car charging station
-
Children s club (free)
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Conference center
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Multilingual staff
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Express check-out
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Free wired internet
Bicycle rents on site
-
RV bus truck parking
-
Number of outdoor pools - 1
-
Number of spa tubs - 1
-
Number of poolside bars - 1
-
Number of bars/lounges - 1
-
Free WiFi
Parking & Transportation
- Free self parking
- Airport transportation (surcharge)
- Valet parking (surcharge)
Food & Drink
- Number of restaurants - 3
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Health club
- Full-service spa
- Vegetable garden
- Fitness facilities
- Library
- Shopping on site
- Spa treatment room(s)
- Spa Services on-site
- Sauna
Family Friendly
- Children s club
Conveniences
- Coffee/tea in common areas
- Smoke-free property
- Terrace
- Grocery/convenience store
- Hair salon
- Gift shops or newsstand
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Free newspapers in lobby
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Free reception
- Porter/bellhop
Business Services
- Meeting rooms
- Business center
- Computer station
- ATM/banking
Outdoor
- Picnic area
- Barbecue grill(s)
- Garden
- Children s pool
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Pool access ramp on site
- Well-lit path to entrance
- Stair-free path to entrance
More
- Banquet hall
- Ballroom
- Wedding services
- Fireplace in lobby
- Television in common areas
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees Optional
- Fee for buffet breakfast: approximately IDR 158000 for adults and IDR 79000 for children
- Airport shuttle fee: IDR 220000 per vehicle (one way)
- Valet parking fee: IDR 50000 per day
- Rollaway bed fee: IDR 350000.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include complimentary wired internet access a business center and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Treat yourself to a stay in one of the 257 guestrooms featuring fireplaces and LED televisions. Complimentary wired and wireless internet access keeps you connected and cable programming provides entertainment. Conveniences include phones as well as safes and desks.
Location
A stay at Mercure Surabaya Grand Miram places you in the heart of Surabaya within a 10-minute walk of Korea Park and Taman Bungkul. This family-friendly hotel is 0.7 mi (1.1 km) from House of Sampoerna and 1 mi (1.6 km) from Mpu Tantular Museum.
