24-hour front desk -
Multilingual staff
Free parking nearby 
Number of restaurants - 1
Free wired internet 
Area shuttle (surcharge) 
Free WiFi 
Number of bars/lounges - 1-
Conference center
Health club
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Serena Palace Hotel
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Boulevard de la Republique, Douala 4330 (Cameroon)
4
Good
drive
miles
24-hour front desk
Multilingual staff
Free parking nearby
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Description
Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. This Beaux Arts hotel also features complimentary wireless internet access gift shops/newsstands and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Laundry facilities
-
Number of coffee shops/cafes - 1
-
Number of restaurants - 1
-
24-hour front desk
-
Conference center
-
Multilingual staff
Coffee/tea in common areas
-
Area shuttle (surcharge)
-
Free self parking
-
Health club
-
Number of bars/lounges - 1
-
Free parking nearby
-
Free wired internet
-
Free WiFi
Spa Services on-site
-
Breakfast available (surcharge)
Parking & Transportation
- Free airport transportation
- Shopping center shuttle (surcharge)
- Long-term parking (surcharge)
- Offsite parking reservations required
Food & Drink
- Snack bar/deli
Conveniences
- Terrace
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Porter/bellhop
Business Services
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Designated smoking areas
- Barbecue grill(s)
Accessibility
- Elevator
- Wheelchair accessible - no
More
- Wedding services
- Television in common areas
Check-in Time/Check-out Time
2:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Check-in Special Instructions
This property offers transfers from the airport. To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 4.88 per person per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately USD 14 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include complimentary wired internet access dry cleaning/laundry services and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
Rooms
Stay in one of 73 guestrooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected and cable programming provides entertainment. Bathrooms with bathtubs are provided.
Location
A stay at Serena Palace Hotel places you in the heart of Douala within a 5-minute drive of La Nouvelle Liberte and Eko Market. This hotel is 1.4 mi (2.2 km) from Stade de la Reunification and 1.4 mi (2.3 km) from Cathedral of Saints Peter and Paul.
