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ReceptionRoomRoomRoom52+ View all

Hard Rock Hotel Cancun - All Inclusive

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Blvd Kukulcan KM 14.5 Hotel Zone, Cancun 77500 (Mexico)

7.6
Very good
See all 881 reviews
    drive
    miles
    Laundry facilities
    Laundry facilities
    Multilingual staff
    Multilingual staff
    Children s club (free)
    Children s club (free)
    Book Now
    Description

    Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities including a health club an outdoor pool and a waterslide. Additional features at this property include complimentary wireless internet access concierge services and babysitting (surcharge).

    Popular amenities
    See all

    • Laundry facilities Laundry facilities

    • Multilingual staff Multilingual staff

    • Children s club (free) Children s club (free)

    • Conference center Conference center

    • Number of swim-up bars - Number of swim-up bars - 2

    • Number of outdoor pools - Number of outdoor pools - 1

    • Airport transportation Airport transportation

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Number of bars/lounges - Number of bars/lounges - 6

    • Free WiFi Free WiFi

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Full-service spa Full-service spa

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Health club Health club

    • Number of swim-up bars - Number of swim-up bars - 2

    • Number of outdoor pools - Number of outdoor pools - 1

    • Number of bars/lounges - Number of bars/lounges - 6

    • Free WiFi Free WiFi

    • Smoke-free property Smoke-free property

    • Children s club (free) Children s club (free)

    • 24-hour front desk 24-hour front desk

    • Airport transportation Airport transportation

    • Multilingual staff Multilingual staff

    • Conference center Conference center

    • Number of restaurants - Number of restaurants - 5

    • Laundry facilities Laundry facilities

    • Free self parking Free self parking

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Parking & Transportation

    • Airport transportation (surcharge)
    • Uncovered parking
    • Limited onsite parking

    Food & Drink

    • Snack bar/deli
    • Food and water bowls

    Things to do

    • Shopping on site
    • Fitness facilities
    • Table tennis
    • Spa treatment room(s)
    • Spa Services on-site
    • Evening entertainment
    • Turkish bath/Hammam
    • Arcade/game room

    Family Friendly

    • Air hockey
    • Billiards or pool table
    • Babysitting or childcare (surcharge)

    Conveniences

    • Terrace
    • Gift shops or newsstand
    • Hair salon

    Guest Services

    • Dry cleaning/laundry service
    • Lifeguard on site
    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Porter/bellhop

    Business Services

    • Conference space
    • ATM/banking
    • Number of meeting rooms - 14
    • Conference space size (meters) - 1524
    • Conference space size (feet) - 16404

    Outdoor

    • Tennis on site
    • Pool umbrellas
    • Outdoor tennis courts - 1
    • Beach umbrellas
    • Waterslide
    • Garden
    • Beach towels
    • Children s pool
    • Beach sun loungers
    • Pool sun loungers

    Accessibility

    • Wheelchair accessible parking
    • Wheelchair-accessible on-site restaurant
    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Handrails in stairways
    • Wheelchairs available on site
    • Wheelchair-accessible path to elevator
    • Well-lit path to entrance
    • Stair-free path to entrance
    • Wheelchair accessible path of travel

    More

    • Banquet hall
    • Wedding services
    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards and debit cards; cash is not accepted

    • This property reserves the right to pre-authorize the guest s credit card prior to arrival.

    • Safety features at this property include a smoke detector

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. All guests including children are required to present a valid government-issued ID card at check-in.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Breakage deposit: USD 100 per night

    We have included all charges provided to us by the property.

    Fees Optional
    • Airport shuttle fee: USD 34 per person (roundtrip)
    • Pet fee: USD 150 per pet per week
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
    Business Amenities
    Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Planning an event in Cancun? This property has 16404 square feet (1524 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
    Rooms
    Treat yourself to a stay in one of the 600 guestrooms featuring indoor private hot tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment.
    Location
    Located in Cancun (Zona Hotelera) Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive property is 2.1 mi (3.3 km) from La Isla Shopping Mall and 2.4 mi (3.8 km) from El Rey Ruins.

    User Reviews

    7.6 881 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    8.2
    Service
    8.2
    Property conditions
    7.4
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