Free WiFi 
Laundry facilities 
24-hour front desk 
Smoke-free property 
Number of outdoor pools - 1
Wheelchair-accessible pool -
Wheelchair accessible (may have limitations)
Elevator -
Terrace
-
Wheelchair-accessible public washroom
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Heaven Hotel
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Av. Xcalacoco Manzana 022 Lote 55-1, Playa del Carmen 77710 (Mexico)
9.4
Wonderful
drive
miles
Free WiFi
Laundry facilities
24-hour front desk
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Description
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace. This aparthotel also features complimentary wireless internet access concierge services and a communal living room.
Popular amenities See all
Property amenities
Popular amenities
-
Laundry facilities
-
Smoke-free property
-
Number of outdoor pools - 1
-
24-hour front desk
-
Free WiFi
-
Wheelchair accessible (may have limitations)
-
Terrace
-
Elevator
-
Wheelchair accessible parking
-
Wheelchair-accessible public washroom
-
Wheelchair-accessible pool
-
Pool umbrellas
-
Outdoor furniture
-
Wheelchair-accessible van parking
-
Wheelchair-accessible concierge desk
Off-street parking
Conveniences
- Mosquito nets
- Safe-deposit box at front desk
Guest Services
- Concierge services
Outdoor
- Children s pool
- Pool sun loungers
Accessibility
- Handrails in stairways
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
- Property Registration Number 117096
Check-in Special Instructions
This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation per night
We have included all charges provided to us by the property.
Hotel Policies
- Pool access available from 8:00 AM to 8:00 PM.
- The property is professionally cleaned.
Business Amenities
Featured amenities include a 24-hour front desk laundry facilities and a safe deposit box at the front desk.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and microwaves. Rooms have private balconies. 40-inch Smart televisions with digital programming provide entertainment while complimentary wireless internet access keeps you connected. Conveniences include safes and washers/dryers and housekeeping is provided daily.
Location
With a stay at Heaven Hotel in Playa del Carmen you ll be a 5-minute drive from El Camaleón Mayakoba Golf Course and 8 minutes from Quinta Avenida. This aparthotel is 4.3 mi (7 km) from Playa del Carmen Main Beach and 7.3 mi (11.8 km) from Maroma Beach.
