Multilingual staff 
Free breakfast 
Number of outdoor pools - 3-
Conference center
Laundry facilities 
Number of spa tubs - 1
Swimming pool 
Free WiFi 
Number of bars/lounges - 2-
Number of poolside bars - 1
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Sandos Cancún All Inclusive - Adults Only
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Km 14 Mz 53 Lote 37-1 ZH, Cancun 77500 (Mexico)
7.8
Very good
drive
miles
Multilingual staff
Free breakfast
Number of outdoor pools - 3
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Description
Pamper yourself with onsite massages body treatments and facials. You re sure to appreciate the recreational amenities which include 3 outdoor swimming pools a health club and a sauna. This property also features complimentary wireless internet access concierge services and gift shops/newsstands. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
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Free WiFi
-
Free breakfast
Area shuttle (surcharge)
Health club
-
Number of outdoor pools - 3
-
Number of spa tubs - 1
-
Number of poolside bars - 1
-
Number of bars/lounges - 2
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24-hour front desk
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Swimming pool
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Multilingual staff
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Conference center
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Number of restaurants - 5
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Laundry facilities
Free self parking
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Shopping on site
Parking & Transportation
- Airport transportation (surcharge)
Food & Drink
- Couples/private dining
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Turkish bath/Hammam
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 1
- Conference space size (meters) - 581
- Conference space size (feet) - 6254
Outdoor
- Pool umbrellas
- Designated smoking areas
- Beach umbrellas
- Free beach cabanas
- Garden
- Beach towels
- Beach sun loungers
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
More
- Banquet hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
The Sandos Cancun Hotel will become an adults-only hotel for those over 18 years of age starting January 1 2025.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Fees Optional
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- A fee for a mandatory New Year s Eve gala dinner is included in the total price displayed for stays on December 31.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Planning an event in Cancun? This property has 6254 square feet (581 square meters) of space consisting of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 213 guestrooms featuring iPod docking stations and Smart televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
Located in Cancun (Zona Hotelera) Sandos Cancún All Inclusive - Adults Only is within a 5-minute drive of La Isla Shopping Mall and El Rey Ruins. This all-inclusive property is 3.1 mi (5 km) from Delfines Beach and 3.5 mi (5.6 km) from Cancun Convention Center.
