Free breakfast 
Number of outdoor pools - 4
Multilingual staff 
Number of spa tubs - 1
Number of coffee shops/cafes - 1
Swimming pool -
Number of swim-up bars - 1
Free WiFi -
Number of bars/lounges - 4
-
Number of poolside bars - 1
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Hotel Riu Palace Mexico - All Inclusive
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Avda. Xaman-Ha Manzana 3 Lote 4, Playa del Carmen 77710 (Mexico)
8.8
Wonderful
drive
miles
Free breakfast
Number of outdoor pools - 4
Multilingual staff
Book Now
Description
Relax at the full-service spa where you can enjoy massages. You re sure to appreciate the recreational amenities which include 4 outdoor swimming pools a health club and a sauna. This Art Deco property also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
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Free WiFi
Laundry facilities
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Free breakfast
-
Number of swim-up bars - 1
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Number of outdoor pools - 4
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Full-service spa
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Number of spa tubs - 1
-
Number of poolside bars - 1
-
Number of bars/lounges - 4
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Children s club (free)
Health club
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Swimming pool
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24-hour front desk
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Number of coffee shops/cafes - 1
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Free use of nearby fitness center
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Multilingual staff
Parking & Transportation
- Free self parking
- Limo or town car service available
- Uncovered parking
Food & Drink
- Number of restaurants - 6
Things to do
- Shopping on site
- Vegetable garden
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
Family Friendly
- Billiards or pool table
- Children s club
Conveniences
- Secured bicycle storage
- Gift shops or newsstand
- Hair salon
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Computer station
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Tennis on site
- Pool umbrellas
- Bicycle on site
- Designated smoking areas
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible registration desk
- Wheelchair accessible path of travel
More
- Wedding services
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Safety features at this property include a fire extinguisher a smoke detector and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 56.57 per accommodation per night
We have included all charges provided to us by the property.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include limo/town car service a computer station and dry cleaning/laundry services. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 434 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Location
With a stay at Hotel Riu Palace Mexico - All Inclusive in Playa del Carmen (Playacar) you ll be within a 5-minute drive of Playacar Beach and Playacar Golf Club. This all-inclusive property is 1.6 mi (2.6 km) from Quinta Avenida and 1.8 mi (3 km) from Playa del Carmen Main Beach.
