Laundry facilities
Coffee/tea in common areas
Electric car charging station
Conference center
Multilingual staff
Full-service spa
Number of restaurants - 1
Free WiFi
24-hour front desk
Number of bars/lounges - 2
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Hotel Fire & Ice
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Description
Pamper yourself with a visit to the spa which offers massages. You re sure to appreciate the convenience of ski-in/ski-out access at this hotel which also features a sauna and a fitness center. This hotel also features complimentary wireless internet access concierge services and ski storage.
Popular amenities See all
Property amenities
Popular amenities
Free WiFi
Conference center
Multilingual staff
Full-service spa
Number of bars/lounges - 2
Number of restaurants - 1
Electric car charging station
Smoke-free property
Laundry facilities
24-hour front desk
Coffee/tea in common areas
Elevator
Fitness facilities
Wheelchair accessible parking
Uncovered parking
Shopping on site
Parking & Transportation
- RV bus truck parking (surcharge)
- Limited onsite parking
- Self parking (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Ski passes available
- Sauna
- Steam room
Family Friendly
- Children s games
Conveniences
- Bicycle parking available
- Terrace
- Ski storage
- Lockers available
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
Business Services
- Conference space
- ATM/banking
- Number of meeting rooms - 13
- Conference space size (meters) - 25
- Conference space size (feet) - 269
Outdoor
- Ski-in/ski-out access
- Hiking/Biking nearby
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible path of travel
More
- Banquet hall
- Reception hall
- Fireplace in lobby
Check-in Time/Check-out Time
4:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
- Uncovered self parking fee: EUR 6 per day
- Rollaway bed fee: EUR 30.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- This property s policy is to refuse certain bookings for the purpose of group events or parties including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Planning an event in Neuss? This hotel has 269 square feet (25 square meters) of space consisting of a conference center and 13 meeting rooms. Self parking (subject to charges) is available onsite.
Rooms
Stay in one of 101 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
When you stay at Hotel Fire & Ice in Neuss you ll be near the airport within a 15-minute drive of Rhine Promenade and Konigsallee. This family-friendly hotel is 14.6 mi (23.5 km) from Messe Düsseldorf and 12.8 mi (20.6 km) from Mitsubishi Electric Hall.