Express check-out 
Number of restaurants - 1
Coffee/tea in common areas 
Free self parking -
Water dispenser
Smoke-free property -
Multilingual staff
Free WiFi -
Uncovered parking
Golf cart
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Shizuka Ryokan Japanese Country Spa & Wellness Retreat
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7 Lakeside Drive, Hepburn VIC 3461 (Australia)
8.4
Wonderful
drive
miles
Express check-out
Number of restaurants - 1
Coffee/tea in common areas
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Description
Treat yourself with massages body treatments and facials. You re sure to appreciate the recreational amenities including hot springs and cooking classes. Additional features at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Free self parking
-
Coffee/tea in common areas
-
Smoke-free property
-
Express check-out
-
Multilingual staff
-
Number of restaurants - 1
-
Free WiFi
-
Water dispenser
-
Japanese garden
-
Public winery tours
-
Couples/private dining
Tea service
Spa Services on-site
-
Terrace
-
Snack bar/deli
-
Breakfast available (surcharge)
Parking & Transportation
- Uncovered parking
Things to do
- Golf cart
- Golf clubs (equipment)
- Spa treatment room(s)
- Clubhouse
- Library
- Private winery tours
- Books
Conveniences
- Bicycle parking available
- Gift shops or newsstand
Guest Services
- Free reception
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Front desk (limited hours)
Outdoor
- Picnic area
- Garden
Accessibility
- Wheelchair accessible - no
More
- Banquet hall
- Fireplace in lobby
- Proposal/romance packages available
- Genkan (entryway)
Check-in Time/Check-out Time
2:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
The front desk is open daily from 9 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 2 weeks before arrival with check-in instructions and key retrieval information. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Fees Optional
- Fee for Japanese breakfast: approximately AUD 35 per person
- Early check-in fee: AUD 30 (subject to availability)
- Late check-in fee: AUD 30 for check-in between 9:00 PM and 11:00 PM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Hot springs access available from 10:00 AM to 8:30 PM.
- Reservations are required for golf tee times massage services spa treatments and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include express check-out multilingual staff and luggage storage. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 6 air-conditioned guestrooms. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
With a stay at Shizuka Ryokan Japanese Country Spa & Wellness Retreat in Hepburn you ll be next to a golf course just a 5-minute walk from Hepburn Springs Golf Course and 9 minutes by foot from Portal 108. This golf hotel is 0.6 mi (0.9 km) from Hepburn Regional Park and 0.8 mi (1.3 km) from Hepburn Bathhouse & Spa.
