Laundry facilities 
Pro shop -
Multilingual staff
-
Children s club (free)
Free beach club on site 
Free WiFi 
Number of coffee shops/cafes - 2-
Number of bars/lounges - 11
Number of outdoor pools - 7-
Number of swim-up bars - 9
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Moon Palace Cancun - All Inclusive
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Carretera Cancun-Chetumal Km. 340, Cancun 77500 (Mexico)
8
Wonderful
drive
miles
Laundry facilities
Pro shop
Multilingual staff
Book Now
Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. After practicing your swing on the golf course you can dip into one of the 7 outdoor swimming pools. This property also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Number of bars/lounges - 11
-
Multilingual staff
-
24-hour front desk
-
Free beach club on site
-
Pro shop
Coffee/tea in common areas
-
Number of swim-up bars - 9
-
Number of outdoor pools - 7
Tennis on site
Golf course on site
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Free WiFi
-
Laundry facilities
Airport transportation
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Water dispenser
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Number of coffee shops/cafes - 2
-
Children s club (free)
Parking & Transportation
- Free self parking
- Free valet parking
- Airport transportation (surcharge)
- Uncovered parking
- Uncovered parking
Food & Drink
- Number of restaurants - 16
- Private picnics
- Snack bar/deli
Things to do
- Full-service spa
- Nightclub
- Outdoor furniture
- Steam room
- Sauna
- Spa treatment room(s)
- Shopping on site
- Clubhouse
- Table tennis
- Fitness facilities
- Golf cart
- Foosball
- Karaoke
- Arcade/game room
- Games
- Designer stores on site
- Turkish bath/Hammam
- Evening entertainment
- Concerts/live shows
- Living plant wall
- Outdoor entertainment area
Family Friendly
- Children s games
- Children s toys
- Billiards or pool table
- Babysitting or childcare (surcharge)
- Supervised childcare/activities (free)
- Infant/toddler toys
Conveniences
- Bicycle parking available
- Terrace
- Hair salon
- Gift shops or newsstand
- Lockers available
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Free reception
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- ATM/banking
Outdoor
- Marina on site
- Outdoor tennis courts - 2
- Pool umbrellas
- Designated smoking areas
- Beach umbrellas
- Hiking/Biking nearby
- Waterslide
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair accessible (may have limitations)
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Stair-free path to entrance
More
- Banquet hall
- Wedding services
- Television in common areas
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector a smoke detector a security system and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. This property comprises 2 sections Moon Palace Nizuc and Moon Palace Sunrise. Guestrooms are assigned in either section prior to check-in and guests will be notified of their room location upon arrival at the resort. Guests have access to facilities and services at both sections of the resort. Guests must show proof of child age at check-in. In the event the child s age differs from that in the booking reservation the hotel may charge the difference in rate.
Fees Optional
- Airport shuttle fee: USD 26 per person (roundtrip)
- Airport shuttle fee per child: USD 26 (roundtrip) (up to 17 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for golf tee times massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 3 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 1334 air-conditioned rooms featuring indoor private hot tubs and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment.
Location
Located in Cancun Moon Palace Cancun - All Inclusive is by the ocean a 4-minute drive from Moon Palace Golf Club and 14 minutes from Riviera Cancun Golf Resort. This all-inclusive property is 9.9 mi (15.9 km) from Delfines Beach and 11 mi (17.8 km) from El Rey Ruins.
