Free self parking 
Swimming pool 
Free WiFi 
Number of bars/lounges - 1
Number of restaurants - 2
Number of outdoor pools - 2
Smoke-free property -
Number of coffee shops/cafes - 2
-
Uncovered parking
Terrace
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Hotel Casa Tortuga Tulum Cenotes Park Inclusive
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Carretera Federal Playa del Carmen, Tulum 77780 (Mexico)
8.4
Wonderful
drive
miles
Free self parking
Swimming pool
Free WiFi
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Description
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance and a picnic area.
Popular amenities See all
Property amenities
Popular amenities
-
Free self parking
-
Swimming pool
-
Free WiFi
-
Number of bars/lounges - 1
-
Number of restaurants - 2
-
Number of outdoor pools - 2
-
Smoke-free property
-
Number of coffee shops/cafes - 2
-
Uncovered parking
-
Terrace
-
Breakfast available (surcharge)
Picnic area
-
Tours/ticket assistance
-
Garden
-
Pool sun loungers
Upper floors accessible by stairs only
Things to do
- Outdoor entertainment area
Guest Services
- Front desk (limited hours)
Accessibility
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
The front desk is open daily from 9:00 AM - 11:00 PM. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Fees Optional
- Fee for cooked-to-order breakfast: approximately MXN 350 for adults and MXN 350 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:00 AM to 10:00 PM.
- One child stays free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
The front desk is staffed during limited hours. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring plasma televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include ceiling fans and blackout drapes/curtains and housekeeping is provided once per stay.
Location
Located in Tulum Hotel Casa Tortuga Tulum Cenotes Park Inclusive is a 3-minute drive from Cenote Tortugas and 5 minutes from Tulum National Park. This hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins.
