Full-service spa
Laundry facilities
Multilingual staff
Free bicycles on site
Conference center
Free wired internet
Children s club (free)
Number of bars/lounges - 1
Number of indoor pools - 1
Express check-out
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Four Seasons Hotel Hangzhou at West Lake
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities including an indoor pool a sauna and a fitness center. Additional amenities at this hotel include concierge services babysitting (surcharge) and an arcade/game room.
Popular amenities See all
Property amenities
Popular amenities
Number of bars/lounges - 1
Conference center
Multilingual staff
Number of restaurants - 2
Children s club (free)
Full-service spa
Smoke-free property
Number of indoor pools - 1
24-hour front desk
Express check-out
Free wired internet
Free bicycles on site
Laundry facilities
Free self parking
Elevator
Wheelchair-accessible on-site restaurant
Parking & Transportation
- Limo or town car service available
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Arcade/game room
Family Friendly
- Children s games
- Children s toys
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Lockers available
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Free newspapers in lobby
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 3
- Conference space size (meters) - 515
- Conference space size (feet) - 5543
Outdoor
- Hiking/Biking nearby
- Garden
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible meeting spaces/business center
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible spa
- Wheelchair-accessible public washroom
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)
Check-in Special Instructions
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately CNY 308 for adults and CNY 154 for children
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 3:00 PM and 6:00 PM
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: CNY 292.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include complimentary wired internet access a business center and limo/town car service. Planning an event in Hangzhou? This hotel has 5543 square feet (515 square meters) of space consisting of a conference center and 3 meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 78 individually decorated guestrooms featuring iPod docking stations and LCD televisions. Your bed comes with down comforters and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary while DVD players and satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Location
With a stay at Four Seasons Hotel Hangzhou at West Lake you ll be centrally located in Hangzhou steps from Hangzhou Botanical Garden and within a 10-minute walk of Quyuan Park. This family-friendly hotel is 0.6 mi (0.9 km) from Yui Fei Temple and 0.9 mi (1.4 km) from Xiling Seal Engraves Society.