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Search hotels · Albany
3.5-star hotel

Crowne Plaza Albany - The Desmond Hotel by IHG

660 Albany Shaker Rd, Albany, NY 12211

9.2Wonderful1,121 reviews
  • Bicycle rents on site
  • Free area shuttle
  • Conference center
  • Electric car charging station
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Overview

About this hotel

Don't miss out on the many recreational opportunities including an indoor pool a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access wedding services and a fireplace in the lobby. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.

About the rooms

Stay in one of 322 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Bathrooms feature bathtubs or showers complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.

Popular amenities

  • Bicycle rents on site
  • Free area shuttle
  • Conference center
  • Electric car charging station
  • Swimming pool
  • Free WiFi
  • Number of bars/lounges: 1
  • Water dispenser
  • Number of indoor pools: 1
  • Laundry facilities

For business

  • Conference center
  • 24-hour business center
  • Conference space
  • Computer station
  • ATM/banking
  • Number of meeting rooms: 14

Choose your room

Checking rooms and prices for Mon 9 Nov – Tue 10 Nov · 1 night · 2 guests, 1 room…

Location

660 Albany Shaker Rd, Albany, NY 12211

Located in Albany Crowne Plaza Albany - The Desmond Hotel by IHG is in the business district a 4-minute drive from Colonie Center Mall and 6 minutes from Siena College. This hotel is 4.3 mi (7 km) from Crossgates Mall and 4.9 mi (7.8 km) from University at Albany.

Get directions

Policies & fees

Check-in and check-out

Check-in4:00 PMfrom
Check-out12:00 PMby

Optional fees

  • Fee for cooked-to-order breakfast: approximately USD 8 to 13 for adults and USD 5 to 12 for children
  • Uncovered extended parking fee: USD 15 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 75 per accommodation per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

Check-in instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and a smoke detector
  • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Special instructions

This property offers transfers from the airport. To arrange pick-up guests must contact the property on arrival using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Hotel policies

  • Pool access available from 7:00 AM to 9:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Guest reviews

9.2
Wonderful1,121 verified reviews
  • Cleanliness9.4
  • Service9.4
  • Property condition9.2

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