Free WiFi
Free self parking
Airport transportation (surcharge)
Designated smoking areas
Terrace
Luggage storage
Tours/ticket assistance
Wheelchair accessible - no
Limited onsite parking
Lockers available
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Hotel Tulum City
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Description
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a communal living room.
Popular amenities See all
Property amenities
Popular amenities
Free WiFi
Free self parking
Airport transportation (surcharge)
Designated smoking areas
Terrace
Luggage storage
Tours/ticket assistance
Wheelchair accessible - no
Limited onsite parking
Lockers available
Front desk (limited hours)
Shared microwave
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards debit cards and cash
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open daily from 9:00 AM - 9:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash Breakage deposit: USD 30 per stay
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: USD 140 per vehicle (one-way)
- Late check-out fee: USD 30 (subject to availability)
- Credit card charges are subject to a surcharge of 4 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- There is limited hot water on site.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include luggage storage microwave in a common area and lockers. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 11 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include desks and coffee/tea makers and housekeeping is provided weekly.
Location
With a stay at Hotel Tulum City you ll be centrally located in Tulum within a 5-minute drive of Tulum National Park and Gran Cenote. This hotel is 2.4 mi (3.8 km) from Tulum Mayan Ruins and 4.1 mi (6.5 km) from Tulum Beach.