Laundry facilities
Number of coffee shops/cafes - 2
Full-service spa
Free WiFi
Number of bars/lounges - 1
Number of indoor pools - 1
Bicycle rents on site
Multilingual staff
Water dispenser
Electric car charging station
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Raffles Shenzhen
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. If you re looking for recreational opportunities you ll find an indoor pool a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access concierge services and wedding services.
Popular amenities See all
Property amenities
Popular amenities
Multilingual staff
Bicycle rents on site
Number of restaurants - 3
Laundry facilities
Number of coffee shops/cafes - 2
Electric car charging station
Water dispenser
Smoke-free property
Full-service spa
Number of indoor pools - 1
Number of bars/lounges - 1
Free WiFi
24-hour front desk
Free self parking
Express check-out
Elevator
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
Things to do
- Fitness facilities
- Free grocery shopping service
- Spa treatment room(s)
Conveniences
- Terrace
- Lockers available
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Conference space
- Conference space size (meters) - 1250
- Conference space size (feet) - 13455
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
More
- Reception hall
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 1000 per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately CNY 298 for adults and CNY 149 for children
- Rollaway bed fee: CNY 466.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 6:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include express check-in express check-out and complimentary newspapers in the lobby. Planning an event in Shenzhen? This hotel has facilities measuring 13455 square feet (1250 square meters) including conference space. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 168 individually decorated guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary and LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers.
Location
With a stay at Raffles Shenzhen you ll be centrally located in Shenzhen within a 15-minute drive of Window of the World and Shenzhen Convention and Exhibition Center. This luxury hotel is 8.3 mi (13.4 km) from Shenzhen Safari Park and 11 mi (17.8 km) from Huanggang Border Crossing.