24-hour front desk -
Multilingual staff
Electric car charging station 
Free WiFi 
Number of bars/lounges - 1
Number of restaurants - 1
Number of indoor pools - 1
Full-service spa -
Number of coffee shops/cafes - 1
Laundry facilities
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Pestana Collection Plaza Mayor
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Calle Imperial 8, Madrid 28012 (Spain)
9.4
Wonderful
drive
miles
24-hour front desk
Multilingual staff
Electric car charging station
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities including an indoor pool a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access concierge services and a fireplace in the lobby.
Popular amenities See all
Property amenities
Popular amenities
-
Laundry facilities
-
Number of coffee shops/cafes - 1
-
Free WiFi
-
Number of bars/lounges - 1
Smoke-free property
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Number of indoor pools - 1
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Full-service spa
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Outdoor seasonal pool
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Number of restaurants - 1
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Electric car charging station
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24-hour front desk
-
Multilingual staff
Wheelchair-accessible van parking
Fitness facilities
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Wheelchair accessible (may have limitations)
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Spa treatment room(s)
Parking & Transportation
- Lot hours - 24 hours
- Offsite parking discounted rates available
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
Things to do
- Library
- Sauna
Conveniences
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Number of meeting rooms - 1
Outdoor
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible public washroom
- Wheelchair-accessible pool
- Wheelchair-accessible spa
- Wheelchair accessible path of travel
- Braille or raised signage
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Pool access ramp on site
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Visual alarms in hallways
- Wheelchair-accessible lounge
More
- Reception hall
- Fireplace in lobby
- Distance from property (meters) 160
- Distance from property (ft) 525
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: EUR 150 per stay
- A damage deposit of EUR 150 will be collected before check-in.
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately EUR 25 for adults and EUR 13 for children
- Nearby parking fee: EUR 36 per day(525 ft away; open 24 hours)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
- The seasonal pool will be open from April to September.
- Pool access available from 11:00 AM to 7:00 PM.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Parking height restrictions apply.
- The property is professionally cleaned.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff.
Rooms
Make yourself at home in one of the 87 guestrooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
With a stay at Pestana Collection Plaza Mayor you ll be centrally located in Madrid steps from Plaza Mayor and within a 10-minute walk of Royal Palace of Madrid. This spa hotel is 1 mi (1.6 km) from Thyssen-Bornemisza National Museum and 1.1 mi (1.7 km) from Museo Nacional Centro de Arte Reina Sofía.
